OEM Catalogue Edition 2 OEM Converter's Catalogue Edition 2.Digital Update | Page 2

HAVE YOU TRIED OUR WEBSITE? JOIN OUR ONLINE PORTAL TO MANAGE YOUR ACCOUNT EASIER: Simply go to our website, click register and fill out the form to request an account. You will then be contacted by a Miriad team member to collect further information. Once your account is activated, you will be emailed with a link to set up your Miriad account password. YOU CAN THEN : • Check Stock and Availability • Place Orders • View your Website Order History • Update your Account Details • View your Documents • View an Online Catalogue • Manage the Online Users Order Information: Minimum order value: Mainland UK - £15 plus carriage + VAT. Orders with a greater value than £150 will be delivered free of charge. Ireland and Northern Ireland - £25 plus carriage + VAT. Orders over £250 will be delivered free of charge. Lead Times: Spare Parts: Orders received before 1:00pm (excluding weekends) will be despatched the same day and delivered to you on the next working day. Furniture/Accessories: These are generally pre-ordered/ scheduled, however a wide range of products are available ex-stock. Deliveries: Any damaged goods or delivery discrepancies must be reported to our sales office on 01283 586060 within 24 hours of delivery. Returns: Further ways you can place an order: Phone Trade only After Sales - 01283 586060 OEM and Converters - 01283 586007 Email Claims will only be accepted when made on the official returns form, which is available to fill Trade only After Sales - [email protected] out on our website. Please refer to our T&C’s. OEM and Converters - [email protected] Warranty: All products supplied are guaranteed against faulty manufacture for 12 months. This does not cover general wear and tear or neglect. Please refer to our T&C’s. 1 Sales Representative: Speak with one of our sales representatives who will be happy to place the order for you. OEM HOTLINE: 01283 586007 [email protected]