2013 sqi survey
results/System rankings
Functionality
85%
NorthstarMLS.com
5
Above: 79% of respondents use NothstarMLS Matrix on a daily basis. This is a record high for system usage over 8 years of conducting our SQI survey.
Listing accuracy
89%
Ease of use
85%
Of those who use NorthstarMLS Matrix Daily,
they highly rate the following:
More System Rankings & Results:
BookAShowing
* 94% rated it as "Excellent" and was our highest rated core service
* 64% rated it a 5
Realist Tax
* 74% of respondents rated it as "Excellent" - up from 65% in 2012
* 80% rated it as "Excellent" in terms of tax data accuracy
* 75% rated it as "Excellent" in terms of tax data completeness
* 68% rated it as "Excellent" in terms of functionality
NorthstarMLS Mobile App
* 43% of respondents rated it as "Excellent"
* 43% rated it as "Excellent" in terms of functionality
* 42% rated it as "Excellent" in terms of ease of use
* 44% rated it as "Excellent" in terms of speed
Down Payment Resource
* 51% of respondents rated it as "Excellent"
Add/Edit
* 87% of respondents rated it as "Excellent" -- up from 68% in 2012
* 86% rated it as "Excellent" in terms of entering a listing
* 90% rated it as "Excellent" in terms of changing a listing
* 86% rated it as "Excellent" in terms of managing media
Infosparks
* 79% of respondents rated it as "Excellent".
Instanet Forms
* 70% of respondents rated it as "Excellent"