North Texas Dentistry Volume 8 Issue 3 2018 ISSUE 3 DE - Page 3

Dentistry North Texas Dr. Melissa Rozas ON THE COVER Two Decades of Growing Great Smiles by Shaping Great Attitudes 4 7 16 18 22 24 28 30 33 34 36 38 8 40 ON THE COVER: Pediatric Dentist, Dr. Melissa Rozas Celebrating 20 years in private practice in Coppell 44 SWDC BOOTH LISTING Whose who at the 2018 Southwest Dental Conference Don’t miss out! SOUTHWEST DENTAL CONFERENCE Inspiring Success Through Knowledge A message from Dr. Brad Crump TEXAS A&M COLLEGE OF DENTISTRY Braces by the Sea Graduate students take orthodontic care to the Caribbean PRACTICE INSIGHT Practice-Centered Systems How cultural and generational trends impact patient care PRACTICE MARKETING Is There a Disconnect in Your Practice’s Marketing? Does your message match? MONEY MATTERS Wealth Building Deferred Retirement Plan vs. Dental Service Organization SMILES IN THE SPOTLIGHT David R. Kang, MD, DDS, MS, FACS Treating a gunshot wound to the face PRACTICE MANAGEMENT Four Ways to Create Knockout Customer Service How to WOW your patients PROFILE Tech Air Serves Dental Practices Across North Texas Matthew Rodriquez PRACTICE LEADERSHIP Rules for Giving and Receiving Feedback Enhancing the performance of organizational teams INSURANCE UPDATE Anywhere It Can Rain, It Can Flood Are you prepared for the unexpected? HEALTHY LIVING Pork Tenderloin with Pear & Caramelized Onions Light, fresh and delicious FRAUD ALERT Reduce Fraud in Your Office Types of fraud and how to combat it EMPLOYMENT NEWS How to Recruit During Low Unemployment Tips for hiring and retaining team members | NORTH TEXAS DENTISTRY 3