North Texas Dentistry Volume 7 Issue 5 NTD 2017 ISSUE 5 DE | Page 18

insurance update Filing a Disability Insurance Claim What Every Dentist Must Know by Marc Whitehead, Esq. Like most professionals, you purchased a long term disability (LTD) insurance policy to protect yourself in the event of total or partial disability. But many valid disability claims, even those made to reputable insurance companies, are denied. Just as dev- astating, many who are on claim have their benefits terminated because the insurer decides the claimant is no longer disabled. The Trend to Deny Legitimate Dentists’ Claims The disability insurance industry often uses denial tactics for financial gain. One trend is to deny high payout claims. Dollar- wise, claim amounts in dentists’ disability cases are consider- able. From the insurance company’s standpoint, they stand to profit by denying good claims in bad faith – even if they wind up in a court battle, even if they are forced to pay damages. If an insurer has one hundred LTD claims filed by dental pro- fessionals to pay on, and it succeeds at denying fifty of them, that equates to millions of dollars they do not have to pay. Some insurance companies would much rather risk being challenged by denying the claim, causing delays until the claimant gives up, or otherwise greatly underpaying or reducing the benefit cov- erage time. If an insurance company denies your claim for long term dis- ability benefits, you can appeal the decision. This is your right, and the insurer must allow you recourse to a full and fair review of a denied claim. How to Prevail? The Devil is in the Details of Your Policy Filing a long term disability claim is far more than filling out forms. To protect yourself from a denial of vital benefits, your claim must be fully developed with medical, vocational and eco- nomic evidence to: n n n demonstrate you are disabled according to the terms of your policy prove the economics of your case by showing loss of earnings stand up in court and set a solid foundation for a credible, successful appeal if needed. 18 NORTH TEXAS DENTISTRY | www.northtexasdentistry.com In every case, your claim will be based upon: n n the law that governs your disability claim your policy’s language, terms and definitions What Laws Govern Your Disability Claim? There are two basic types of disability coverage: Individual and Group. Essentially you may have: n n n n n Individual disability insurance – you purchased the policy privately Group disability insurance provided by your employer Dental association group disability coverage A hybrid of group and private coverage The laws regulating individual vs. group disability insurance are worlds apart. Individual / Private Disability Claims Individual disability insurance (IDI) policies are contracts be- tween you and the insurance company. Policy disputes and claim denials are governed by state insurance, contract and bad faith laws. When an acceptable settlement with an insurance company cannot be reached, litigation becomes necessary. Litigation of private policies take place before a jury of your peers. Various remedies may be available to help you keep your insurer honest and to fight back against illegal denial practices. State protec- tions may include suing for: n bad faith n loss of credit claims n n n n n n n n emotional distress punitive damages tortious interference with contract statutory insurance violation claims deceptive trade acts or unfair practices prejudgment interest for breach of contract mandatory attorney fee reimbursement special damages