ments, whether it’s being singled out for praise at a staff meeting or featured on the practice website.
Keep open lines of communication. Team members thrive in
an atmosphere of trust and team work. Encourage your elite to
ask questions, and offer suggestions that can improve patient
flow and accelerate treatment towards successful conclusions.
Whenever possible, implement their ideas.
Foster an environment of respect. Many team members leave
because of an unhealthy relationship with the dentist, so treat
team members with more respect.
Promote from within. As your practice grows and job openings
occur, look to your elite first to see whether there’s a potential
fit. This rewards team members who have earned a right to be
considered, and it shows others that hard work pays off. (Consider a satellite practice the team can grow like your first one.)
Be generous with off-duty time. Staff have spouses and families, and they occasionally get sick or have to handle personal
emergencies. Practices that offer a generous time off policy see
greater staff retention than practices that don’t. Sometimes, in
spite of a great practice environment, your elite may decide it’s
time to leave. If that’s the case, use the exit interview to learn
how to improve the position for the person’s replacement.
Elite team members who stay look for these traits in a dentist:
Honesty, Fairness, Trust, Respect and Dependability.
X
Tax Advising
X
Wealth Management
X
401(k)
PART II - TRANSITIONING FROM DENTIST TO COACH
Dr. Richard V. Lyschik’s transition,
management and coaching experiences go beyond the traditional single
general dental practice sale. His
Dental Office Network Team has
helped thousands of dentists acquire,
expand, merge multiple practices,
build from the ground up, as well as
guided older, disabled and “burned
out” dentists sell with dignity. The
Practice Rescue Department has resurrected practices in demise, saving
them from imminent disaster. Over 50% of dentists return 2-3 years later
to invest in another dental practice! Dr. Lyschik has broken numerous
industry records as the highest producer in the country! Just ask any major
lender – they all know him! To discuss your transition plans with a seasoned fellow dentist who “speaks your language” and a recognized
Premier Transition Specialist, or to schedule your free appraisal, contact
Dr. Lyschik by email at [email protected] or call (214) 893-0410.
Visit us August 11-12 at the
Southwest Dental Conference - Booth 539
A C C O U N TA N T S , C O N S U LTA N T S & W E A LT H A D V I S O R S
Accounting
Look for pointers on coaching your Elite Team
in our next article:
X
Retirement Planning
X
Buyer Representation
X
Startup Practices
Optimize Your Practice
Bland Garvey, PC provides client centered guidance
for dentists in all phases of the practice life-cycle
from start-up, purchase and associateship through
sale and retirement.
For more information on how we can help your
practice, give us a call. We’d love to help you.
972-231-2503
Leadership team of Bland Garvey from left: Susan Medlock, CPA (COO),
Lori Eads, CPA, John Garvey, Jr., CPA/PFS (CEO), John Garvey, CPA (CFO),
Brian Howell, CPA and Lisa Windlinger, CPA.
2600 North Central Expressway, Suite 550, Richardson, TX 75080
www.blandgarvey.com www.blandgarveywealthadvisors.com
www.northtexasdentistry.com
|
NORTH TEXAS DENTISTRY
29