02 Editorial 06 The Agenda by Olavi Louko – All Aboard! 08 The Helsinki Spring 09 The Customer Development Manifesto by Steve Blank 12 High Hopes 15 Core Concerns 18 High Times 20 Fantastic Four 21 Total Make-Over 26 Break on Through to the Other Side 29 Metro: The Making Of 32 The Power of Three 35 Suurpelto Gets Going 36 Big Apple Goes Mega 38 New era for Tapiola Centre 39 Best of the Joensuu region – Penttilänranta 4 Nordicum Photo: Turku Science Park Ltd Photo: Studio Daniel Libeskind for NCC Tampere is preparing to kick-start significant projects to energise the city, with a real piece of WOW! architecture being planned right next to the train station. This dynamic supercentre, designed by Daniel Libeskind, is but one of the things in the pipeline for Tampere. Pages 42–43. Turku puts a new spin on science parks, creating a true innovation campus which bridges academic with corporate – and recreational with residential. The City is also keen on exploring the living trends of the future with some of the best experts in the world. Pages 44–46.