NHP Corporate Publication 2015 | Page 22

s Cu M ana g e m e hops and Eve rk s KNOWLEDGE BASE d an face -to -fac e ec t oj tomer Ser vice S er vice 24x7 For more information, scan to download the NHP eCatalogues App offering exclusive video content, catalogues and literature! eCatalogues App NHP Customer Portal EMPOWERING OUR CUSTOMERS PFC App Contactor Select App No matter how good a product may be, it is nothing without dedicated people and expertise to support that product. NHP’s philosophy of ‘people doing business with people’ has always rung true, and today NHP has the most extensively located team in the industry, made up of 850 dedicated staff that are on call, easy to access, and are importantly experts in their respective fields. This highly skilled team do not simply rely upon our market leading quality product range to satisfy your individual needs, but instead works relentlessly with you to deliver a solution to maximise your project success. 22 While having expert people and quality products are vitally important to NHP, if we are going to live and breathe our mantra of being ‘easy to do business with’, then we need to have the right information available and more importantly, have it easily accessible. With this in mind, we are constantly looking to develop new digital initiatives and tools that look to make your life easier. Be it product selection apps, NTU training modules, easy access to NHP’s literature library or simply opening up the communication gateway through social media or live chat, our goal is to help you tackle the varied challenges our industry can throw your way. 23