NHP Corporate Publication 2015 | Page 20

CUSTOMER EXPERIENCE CENTRE POWER HUB The NHP Customer Experience Centre is a centerpiece facility at NHP’s head office in Melbourne, Victoria that encapsulates the value NHP brings to customers and their diverse projects across Australia and New Zealand. The NHP Power Hub is a purpose built, specialist demonstration and training facility located at the NHP head office in Melbourne, Victoria. The Power Hub showcases NHP’s full power distribution portfolio from medium voltage to low voltage solutions, including NHP’s Concept panelboards and low voltage arc flash mitigation solution ‘Arc LogiX’. Ensuring the highest levels of personnel safety, the facility is also fitted with Axelent X-Guard safety fencing. Through a series of interactive touch screens housing value-add content and live product demonstrations, this dedicated facility provides a window into the complete range of products and solutions that NHP service the local market with. Utilising cutting-edge technology, this unique facility empowers visitors to map their own project journey and in doing so unlock what most applies to their individual needs. Ideal for End Users and Consultants, the NHP Customer Experience Centre has been purpose built with all customers front of mind to ensure we are providing the highest levels of service as possible for each and every project. It’s just another example of NHP’s commitment to providing local choice powered by global partners. 20 The high quality facility is fully interactive and fitted out to replicate a typical site installation. These displays have advanced features that facilitate hands on demonstration, not only delivering specialist knowledge and training, but instilling product confidence for those who visit the facility. In addition to the medium voltage range which features a built-in arc quenching system called ‘Arc Killer’, NHP are proud to display a type tested CUBIC modular switchboard which has been fully furnished with Terasaki circuit breakers and Socomec loadbreak and transfer switches. This CUBIC switchboard display also allows users to observe the 3C overheating protection system in operation, with real time monitoring displayed on the cloud based ‘Health Dashboard’. 21