New Wave Group AB Annual report 2017 EN | Page 32

SALES CHANNELS The Swedish retail sector is undergoing a major reconstruction where we see consumer interest in traditional glass and ceramics falling in favour of design and home decorating shops. The expansion of online shopping is another strategically important aspect where the shift in customers’ buying patterns demands completely different availability than previously. Some of the Kosta Boda, Orrefors and Sagaform brand’s sales activities target the promo markets where the products are used as everything from simple gifts to exclusive anniversary gifts and mementos. Kosta Boda and Orrefors uphold their position as an interesting alternative for occasions warranting high-class objects. Sagaform’s products are popular as Christmas and summer gifts to employees and customers. NET SALES PER SALES CHANNEL CAPITAL TIED UP Production in Orrefors Kosta Boda is conducted throughout the entire year, while sales occur primarily during the second half of the year. Consequently, tied up capital is most considerable the first part of the year. Most of the production involves classic and popular products like Château, Intermezzo, Line, Mine and others with a product cycle in excess of 20 years, which reduces the risk of obsolescence. For the part not in-house manufactured, most purchases are made against stock for later sale to customers. New Wave Group limits its foreign exchange risk by hedging about 50–80% of the purchasing costs. Sales are made to selected retailers, which limits bad debts. However, there is a higher concen- tration to fewer customers in the retail segment compared with the promo segment. In 2017, confirmed bad debt losses in the Gift & Home Furnishings operating segment made up 0.28 (0.42) % of sales. Many of the products are the same for both the promo and retail sales channels, which provides a significant spread of risk. PROMO 13 % RETAIL 87 %