CASE STUDY 31
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CASE STUDY 31
By James Wickes , CEO and co-founder , Cloudview
www . cloudview . co
Family Mosaic is using Cloudview IP-based security to protect residents and property
Preventing antisocial behaviour is a constant challenge for housing associations , but the good news is that many are finding solace in cloud-based CCTV to help protect their residents and properties . One such association is Family Mosaic , which owns and manages around 26,000 rented properties and provides 8,000 people with housing , care and support services in London and South East England . It found that cloud-based CCTV from Cloudview would enable its staff to review issues much more quickly and provide immediate video evidence to the police where appropriate . Furthermore , the system could be added to its existing cameras , and footage would be securely recorded and viewed from any location by authorised personnel .
How cloud-based CCTV helps To assist in protecting residents and property from antisocial behaviour such as vandalism and fly tipping , Family Mosaic uses CCTV at many of its sites . Area Manager Pablo Cazar is always keen to use the latest technology to improve services and , after seeing a demonstration of the Cloudview system , he decided to trial it at two sites where there were recurring antisocial behaviour issues .
“ What impressed me most was how easy it was to use ,” Pablo explained . “ I ’ ve spent time working with it myself to
find out exactly what it can do , and it ’ s much more intuitive than our previous CCTV systems . At the moment , we have different hardware and software on every site , so users have to learn how to use each one . Cloudview works with all our systems , so training becomes a lot easier .”
Cloudview is different A unique feature of Cloudview is the visual network adapter ( VNA ), which enables existing analogue or digital CCTV cameras to transmit data securely to the cloud via an encrypted tunnel . Once stored , HTTPS / TLS and public key encryption ensure the data remains secure . It can be viewed by authorised users from any location using their smartphone , tablet or PC , or downloaded to provide evidence to the police if required . This means there is no longer a need for local or network video recorders .
One of the trial sites is Biggs Square , where Neighbourhood Manager Owen Dean has been delighted with how easily he can access video footage . “ In the past , I ’ d have to drive from head office or wherever I was to the estate , which could take up to an hour , and if it was urgent I ’ d have to cancel meetings so I could get there as soon as possible ,” he explained . “ Then it would take another hour or two to search through the recordings to find the right
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