Networks Europe Jan-Feb 2017 | Page 35

35 this protection doesn ’ t lead to delays of any in or outgoing messages , which means it must be analysed and delivered by the security provider without requiring any interim storage .
SECURITY

35 this protection doesn ’ t lead to delays of any in or outgoing messages , which means it must be analysed and delivered by the security provider without requiring any interim storage .

Tailored SLAs for data processing It ’ s important to take a closer look at the location of the data centres and the transparency that each service offers . Where will the data end up and , which data privacy regulations will it be subject to ? Many international providers place the data entrusted to them in the cloud , without specifying an exact server location . Customers should , however , have the option of a binding commitment through service level agreements ( SLAs ) with regard to where and according to which laws and regulations their data will be processed .
For instance , it ’ s absolutely essential for globally active companies to comply with differing national laws governing their subsidiaries in various countries . Therefore , it ’ s essential to provide data processing in local data centres and giving the customer the option of having one centralised contract via its company headquarters . This should reflect all specific data processing requirements that the local subsidiaries may have . Not having to negotiate separate contracts for each country reduces costs and is a prerequisite for a speedy and smooth migration .
Compliance and data security Country specific requirements also play a significant role in compliance : GLBA , HIPAA , HITECH , FINRA , PCI , FERPA , FACTA or the EU Data Protection Directive , to name just a few . In regards to email , having a long-term , tamperproof archiving of correspondence constantly provides new challenges and companies are well advised to choose a provider who has in-depth knowledge of industry
It ’ s important to take a closer look at the location of the data centres and the transparency that each service offers . Where will the data end up and , which data privacy regulations will it be subject to ?
specific parameters . Thus , all external and internal email correspondence will not only be archived in a tamper-proof manner and in compliance with legally required storage time frames , but it will also be logged without gaps . Any stored data can be easily retrieved in fractions of a second and any data transported , be it via email or cloud fax for example , should be protected by the customer ’ s own encryption key .

Pay per use ensures transparency Customers should always have total control over the processing of their data by means of an administration portal . The portal should also be able to provide meaningful reports and analysis , which allow a detailed overview of data communicated across the company and the services performed by the service provider at all times . Costs arising from the services should , in the best case , be easy to allocate to individual cost centres . In contrast to on-premise systems , and by having a managed service provider within the data centre will free up companies to concentrate on their core competencies without compromising current infrastructure demands . n ble sy

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