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NEWS IN BRIEF
New testers help Granite Telecommunications prove performance in improved time
Communications services provider , Granite Telecommunications has sped up testing time and reduced unnecessary costs by using the SignalTEK NT network transmission tester from IDEAL Networks . Since equipping each of its 17 technicians with the tester , the company has been able to deliver proof of performance reports accurately and instantly , reducing the previous delivery time by three days .
Granite Telecommunications requires PDF test reports to demonstrate proof of performance to clients , including all moves , additions , and changes to work undertaken .
“ Faults can occur from post installation damage or changes . Referring to test reports at the time of installation is essential to prove work was completed correctly and helps to steer troubleshooting in the right direction ,” says Dan Puffer , Project Management Supervisor for Granite .
In the past this information could be delayed while waiting for test reports to be sent to the central office by the field technicians . “ Previously , technicians would have to conduct the tests , then download the results to a laptop or PC at a later time before emailing them to the office for collation into the customer report ,” says Dan , explaining that test reports would take three days to arrive on average , delaying work tickets from being closed and preventing jobs from being invoiced .
Equipped across the fleet with SignalTEK NT alongside the IDEAL AnyWARE app , Granite technicians can now send test data back to the office on the same day as the job is completed , allowing network traffic performance reports to be provided to clients right away - a time saving of three days per job . Due to this quick turnaround and no need for re-testing , work tickets are now closed out more quickly , saving both time and money . n
Echoworx reacts to security fears with AWS installation in Dublin
Email encryption provider Echoworx has responded to the UK ’ s impending departure from the single market by setting up its smart messaging platform OneWorld on an Amazon Web Services Cloud in Dublin . The installation has been fuelled by customers ’ increasing demand for geographic jurisdictional security , and will allow European businesses with UK operations the option to store and protect their data within European privacy law , regardless of the impact of Brexit .
OneWorld is Echoworx ’ s policybased solution that offers a simple way for companies to encrypt email communications and e-statements . The availability on AWS means encryption services can be delivered directly from the platform , providing customers with the flexibility and control to route their communications securely through one of 12 AWS geographic regions worldwide .
Commenting on the launch , Alex Loo , VP of Operations at Echoworx said : “ Jurisdictional security is fast becoming a top priority for our European customers . For those businesses with a UK presence , there are very real financial and operational implications of incoming UK-based policy . The Investigatory Powers Bill , currently being debated in parliament , has the potential to cause significant regulatory and compliance headaches . By installing OneWorld on an AWS Cloud in Dublin , we are able to take advantage of Ireland ’ s highly favourable privacy laws ." n
Siemon launches Value Rack
Siemon has announced the expansion of its RS series of equipment racks with a new cost-effective Value Rack . This sturdy 2-post open rack for mounting and securing IT equipment in a variety of telecommunications spaces saves time , money and valuable floor space . It features EIA-310-D 19- inch universal rail spacing with mounting holes in 3 in ( 76mm ) deep channels and 1.75 in ( 44.5mm ) marked and numbered U spaces .
Siemon ’ s Value Rack is easy to assemble with standard hand tools and mounting holes for anchoring to the floor whilst its heavy-duty construction offers a 544 kg weight capacity . The rack features an integrated ground path with bonded assembly and ground studs , an open header design for routing cables and securing cable tray and U space markings that remain clearly visible with rackmounted equipment installed . n
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