Network Magazine Winter 2017 | Page 25

GIVE YOUR FITNESS BRAND A LOW-COST FACELIFT Should you keep your company the way it is now and hope that it somehow becomes more successful, or be proactive and refresh your brand so it’s positioned to be so? WORDS: DEREK BARTON o rebrand or not to rebrand? That is the question. Great brands are always evolving. They rebrand or reinvent themselves in a bid to stay current while making an emotional connection with their customers. You must refresh your brand and your company from time to time. You don’t wear the same clothes decade after decade, right? You change things up, experimenting with different looks and styles T through the years, trying to stay current and remain relevant. Great brands are incessantly perfecting their look, from their logo to their products, ads, website, and interior and exterior of their brick and mortar stores. In my 30 plus years as a marketing professional, I have noticed many businesses, particularly health clubs, whose walls are sterile white – nothing beautiful, inspirational or classy on them. Yet, just like the rest of us, gym owners decorate their homes with beautiful and inspirational art, sculptures and plants. If ‘branding’ your home is important to you, so too should be branding your business. Ad dollars and brand dollars If you have a health club or a personal training or group exercise studio, you spend advertising dollars trying to inspire and motivate people to come into your gym. You should also spend some brand dollars to inspire and motivate people once they visit your gym. Done well, your branding may even be the catalyst that turns them from a visitor into a member. And once they become a member, your club has the potential to become their home away from home, so it had better look and feel as good to be there as it possibly can. If you fail to create a welcoming and inspiring environment, you reduce members’ desire to spend time with you. And when that happens, the chances of them remaining a member with you evaporate. Scary but necessary Some companies, especially fitness facilities, never seem to evolve from the moment they first open their doors. Change may be scary, but it’s necessary. I love a company that is constantly on the cutting edge and always finding better ways to inspire me. No matter the gym, restaurant or hotel that I go to, the most important thing for me is the experience. I want it to be so memorable that I can’t wait to come back. I want the kind of place where I don’t mind spending my time NETWORK WINTER 2017 | 25