Network Communications News (NCN) May 2017 - Page 27

CLOUD COMPUTING & VIRTUALISATION RingCentral Contact Centre offers advanced omnichannel routing; queuing and distribution; real-time analytics; CTI screen pops; inbound/outbound services, CRM integration, and as a cloud based service its scales easily, allowing organisations to add and remove agents on demand. With organisations under pressure to make efficiency improvements and reduce costs, RingCentral offers public sector organisations full control over all telecommunication functions while allowing staff, at any location with Internet connectivity, to use any device to promote flexible working patterns. Both services are offered on a simple to understand per user, per month pricing basis with flexible scaling and are delivered from Tier 1 UK data centres ‘RingCentral Webinar is designed to make it easy to plan events, invite attendees, deliver sessions and simplify postevent follow up.’ that feature multiple layers of redundancy, failover technology, physical and biometric security, encryption, system handling and 24/7 monitoring. The UK Government G-Cloud initiative eases procurement by public-sector bodies across the UK and includes checks and balances to ensure suppliers offer fair terms and conditions, adhere to UK law and deliver best practice security and privacy controls. Through G-Cloud 9 accreditation, which includes adherence to in-depth and best practice security controls, UK public sector organisations can gain seamless access to an innovative range of services that connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. RingCentral is an award winning global provider of cloud unified communications and collaboration solutions. More flexible and cost effective than legacy on-premise systems, RingCentral solutions serve over 350,000 organisations worldwide helping mobile and distributed workforces connect anywhere and on any device through voice, video, team messaging, collaboration, conferencing, online meetings, contact centre, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customise their own workflow. RingCentral Webinar launches RingCentral Webinar is a new addition to the RingCentral portfolio. RingCentral Webinar can host up to 3,000 attendees, 200 presenters, and makes it easy to deliver web based events or training to any desktop, tablet or smartphone device. Roopam Jain, unified communications & collaboration industry director at Frost & Sullivan, says: ‘Trends in mobile and social webcasting, cloud proliferation, and real time reporting and analytics are driving growth in the webinars market. ‘With robust capabilities and host controls, RingCentral Webinar is well positioned to address the growing needs of enterprises for easy to use, engaging, and affordable webinars that deliver immediate business results.’ RingCentral Webinar is designed to make it easy to plan events, invite attendees, deliver sessions and simplify postevent follow up. Easy to set up, RingCentral Webinar gives hosts the flexibility to customise and brand email communications and online registrations. During the events, the intuitive interface and feature-rich controls make it simple to manage webinars. For presenters and attendees, the interactive Q&A, poll, and chat features optimise audience engagement, helping presenters achieve event objectives. Postevent reporting capabilities provide data driven insights so hosts can track participant activity to improve the experience for future webinars. Jose Pastor, vice president of product management for RingCentral, says: ‘RingCentral Webinar expands upon our ever growing portfolio of enterprise communications and collaboration solutions, and we’re pleased to make this powerful offering available to our customers. ‘Whether hosting a webinar or town hall meeting for 100 or 3,000 people, this solution leverages the cloud for ultra-scalability and offers a high degree of control for presenters to facilitate large web broadcasts.’ RingCentral Webinar is now available in the US, Canada, and UK. Pricing starts at $40 per month per host license for up to 100 attendees, and $990 per month per host license for up to 3,000 attendees. RingCentral Webinar can be purchased as an add-on by RingCentral Office customers. May 2017 | 27 CLOUD COMPUTING & VIRTUALISATION RingCentral Contact Centre offers advanced omnichannel routing; queuing and distribution; real-time analytics; CTI screen pops; inbound/outbound services, CRM integration, and as a cloud based service its scales easily, allowing organisations to add and remove agents on demand. With organisations under pressure to make efficiency improvements and reduce costs, RingCentral offers public sector organisations full control over all telecommunication functions while allowing staff, at any location with Internet connectivity, to use any device to promote flexible working patterns. Both s er vices a re of fe re d o n a si mple to unders ta nd p e r u s e r, per month pricing ba s is wit h flex i ble s ca lin g a n d a re d e l ive re d from T i er 1 UK data cent re s ‘RingCentral Webinar is designed to make it easy to plan events, invite attendees, deliver sessions and simplify post- event follow up.’ t h at fe at u re mu l t i p l e l a y e r s of re d u n d a n c y , fa i l ove r te c h n o l o g y , p h y si c a l a n d b i o met r i c se c u r i t y , e n c r y pt i o n , sy ste m h a n d l i n g a n d 24/ 7 mo n i to r i n g . The UK Government G-Cloud initiative eases procurement by public-sector bodies across the UK and includes checks and balances to ensure suppliers offer fair terms and conditions, adhere to UK law and deliver best practice security and privacy controls. Through G-Cloud 9 accreditation, which includes adherence to in-depth and best practice security controls, UK public sector organisations can gain seamless access to an innovative range of services that connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. RingCentral is an award winning global provider of cloud unified communications and collaboration solutions. More flexible and cost effective than legacy on-premise systems, RingCentral solutions serve over 350,000 organisations worldwide helping mobile and distributed workforces connect anywhere and on any device through voice, video, team messaging, collaboration, conferencing, online meetings, contact centre, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customise their own workflow. RingCentral Webinar launches RingCentral Webinar is a new addition to the RingCentral portfolio. RingCentral Webinar can host up to 3,000 attendees, 200 presenters, and makes it easy to deliver web based events or training to any desktop, tablet or smartphone device. Roopam Jain, unified communications & collaboration industry director at Frost & Sullivan, says: ‘Trends in mobile and social webcasting, cloud proliferation, and real time reporting and analytics are driving growth in the webinars market. ‘With robust capabilities and host controls, RingCentral Webinar is well positioned to address the growing needs of enterprises for easy to use, engaging, and affordable webinars that deliver immediate business results.’  RingCentral Webinar is designed to make it easy to plan events, invite attendees, deliver sessions and simplify post- event follow up. 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