NAV EX 1st QTR 2018 NavEx 1st Qtr 2018 - Draft 7a | Page 21

What exactly does the Information Technology and Planning Group (ITP) do? Most
of us have a general idea of what Information Technology is, but perhaps you don’t
know the breadth of the work done by ITP.
Under the leadership of Linda Merryman, DNACO-ITP, Jan Munroe, ANACO-IT, and
Robert Nelson, ANACO-PP, the four Directorates comprising ITP manage a variety of
strategic, tactical, user support and technical functions.
Within IT, the Computer Systems & Software Directorate’s mission is the design,
development, production, and maintenance of underlying technologies, equipment
and solutions essential to advance U.S. USCG
Coast Photo
Guard Auxiliary duties and missions.
Led by Director Patrick Malone and Deputy Amanda Constant, the group maintains
over 17 computer systems critical to the Auxiliary, including the Skills Bank, National
Testing Center, and the National websites, to name a few.
The other half of IT is the User Support & Services Directorate. Its mission is to deliver
support for technology needs in the Auxiliary. Director Susan Davies and Deputy
Bob Fritz manage the Help Desk, which answers questions and resolves problems
Auxiliary-wide for AuxData, AuxInfo, the Auxiliary Directory and Auxiliary IT in
general. Additionally they provide support for the my.cgaux platform and conduct
the AUX-10, Information Systems (AUXDATA/AUXINFO) Training, C Schools.
In Planning and Performance, the mission of the Strategic Planning Directorate,
led by Director Andrew Welch and Deputy Thomas Jacobsmeyer, is to identify and
analyze significant emerging maritime safety, security, economic, and environmental
issues and trends; to seek to understand their potential impact on the Auxiliary; and
to work with leadership to develop targeted strategies. The P&P group is tasked
with ensuring that the Auxiliary’s Strategic Plan is a living document that provides a
map for accomplishing the National Commodore’s vision and guiding principles and
priorities. They manage the Auxiliary University Program, and also coordinate and
conduct surveys sent to the members on a variety of topics, including quarterl y Exit
and New Member surveys.
Planning and Performance is rounded out by the Performance Measurement
Directorate, whose mission is to integrate performance measurements into long-
range strategies for the organization. Led by Director Bill Scholz and Deputy
Kevin Redden, the team produces a suite of management tools, available on the M
Directorate webpage, that provide valuable information about units and members to
leaders at all levels in the Auxiliary.
There are other articles in this issue that cover the work of each team in more
detail. Check them out to learn more about what these members do to keep the
infrastructure and strategy of the Auxiliary moving ahead.
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