Professional Gooseneck Hitch and 5th Wheel Hitch Sales & Installation
This informative class, hosted by B&W Trailer Hitches, will help novice and seasoned installers deepen their understanding of sales
and installation fundamentals and increase product/consumer safety, installation proficiency and the service department’s profitability.
Instructor Chris Long will help attendees learn how to select the correct products for the customer’s needs and outline the
responsibilities that dealers/installers have when becoming a heavy-duty towing products provider. Attendees will find out why
certain installation practices are important, why they should be followed and discover techniques that ensure customer safety and
product longevity. The workshop will also help service writers gain a better understanding of installation timing and estimating labor
costs.
Fundamentals of Receiver Hitch and Basic Wiring Installation
Many trailer dealerships shy away from performing tow package installations for customers who want to pull smaller utility trailers
behind their unequipped cars, crossovers, and light SUVs. Don’t miss out on the profitability of this lucrative market segment! In
association with CURT Group, Connected Correctly’s Chris Long and CURT’s National Training Manager Keith Gehrke will walk
attendees through a complete tow package installation process using quality, American-made, CURT towing products. This will be
an excellent opportunity for experienced technicians to sharpen their skills and for newer technicians to learn the best methods of
hitch and wiring harness installation. You won’t want to miss it!
Dexter Multi-Point Service Inspection Checklist
Dexter will walk attendees through a multi-point service inspection checklist associated with trailer running gear and brake
actuation. Dexter technicians will also share some service and repair tips, considerations when selecting a trailer and appropriate
running gear, and highlight upsell opportunities to increase profits. Dealers in attendance will receive a printed and electronic service
checklist that will include important tips to look for such as tire wear pattern and opportunities for upsell (i.e. forward self-adjusting
brakes). Don’t miss this opportunity to increase your service department’s overall profitability!
54
NATDA Magazine www.natda.org