YOUR SAFETY AND SECURITY
• Condition-HELP ( 5-6000 )
You know your loved one best . That ’ s why UAB offers Condition-HELP , an important patient safety initiative that gives families an immediate voice in their loved one ’ s care . Please notify our rapid-response emergency team by dialing 5-6000 from any UAB phone if you feel there is a breakdown in communication and your loved one is in danger of a medical emergency . Condition-HELP is available 24 hours a day , seven days a week .
Your medical team is your first point of contact , and you should only use Condition-HELP after you have spoken to them .
When to call : Trouble breathing • Confusion
• Inability to talk • Weakness or numbness
• Unable to wake up • Breakdown in how care is given • Urgent need is not being addressed
For our RNICU and CCN patients : The bond between a parent and child is extremely special . You sense and see changes in your baby that allow you to serve as their voice . When you call Condition-HELP , the emergency team will evaluate the situation , and if further care is needed , they will notify a neonatal specialist .
• ID Bracelet
You will be given an ID bracelet with your name , date of birth , and medical record number when you are admitted to the hospital . The ID bracelet ensures we are providing care to the right patient at the right time . Make sure your care team knows who you are and checks your ID bracelet before examination and treatment . Additional ID bands may be added for specific needs such as being at risk for falls . For your safety , please do not remove the bracelet ( s ) until you are discharged from the hospital .
• Medications
Tell your care team about any and all medications you are taking , including prescriptions , over-the-counter medication , and any herbal , vitamin , or nutritional . Carry a list of your medications , dosages , and supplements at all times and make sure your care team is aware of any allergies .
While in the hospital , please do not take any of your medications from home without first talking with your care team . Your physician or nurse should discuss any new medications or changes in medications with you . Use the Medications page in the My Workbook section to write down your medications , any new medications , instructions , or questions you may have . uabmedicine . org 7