Museum of Sake Journal Spring 2015 | Page 32

SAKE CONSUMER ANALYSIS 4 CONSUMER AWARENESS AND PERCEPTIONS OF SAKE IN THE UK, USA AND CHINA WORDS: ANTONY MOSS AIWS MW / SAKE SAMURAI Accompanying the development and launch of the WSET Level 3 Award in Sake, the WSET commissioned research from Wine Intelligence to use its Vinitrack consumer surveys to investigate perceptions of sake among regular wine drinkers in three key markets: the UK,USA and China. The surveys occurred in late 2014, and focussed on people who drink wine regularly (in China, this was limited to upper middle class consumers of imported wine within Mainland China). The results showed a lively interest in sake in all three markets, but some striking differences in how familiar wine consumers are with sake, and how frequently they consume it. Extrapolating from the survey samples (1000 responses in the UK, 1000 in China, 2000 in the USA), the results suggest that of the 29 million regular wine drinkers in the UK, 14% (4 million) have had sake at least once in the last year, but as many as 61% (18 million) have never even tried sake. Consumers in the USA are generally much more familiar with sake, with 32% (28 million, out of 90 million regular wine drinkers) saying they had consumed sake at least once in the last year and 39% having never tried it. 15% of US wine drinkers had consumed sake more than three times in the last year, more double the 6% of UK wine drinkers that consumed sake on multiple occasions in a year. Sake is much more widely consumed in China, where only 17% had never tried it and the majority (57% of the 38 million consumers of imported wine) had consumed sake within the last year. Most of these sake drinkers consumed sake on several occasions a year. The survey investigated the reasons why some wine drinkers do not drink sake. In all three markets, lack of knowledge was cited as the leading reason for avoiding sake (51% in the UK, 44% in the USA and 56% in China). In all three markets, about a quarter of wine drinkers had tried sake in the more distant past but not returned to it. The number was slightly higher in the USA (29%) and China (28%) than the UK (25%), and in the UK a much higher proportion (61%) had never experienced sake. This perhaps explains why ‘do not like the way it tastes’ was the second most common reason in the USA (41%) and China (49%) for wine drinkers not consuming sake, whereas in the UK this reason was edged into third place by ‘it is hard to find places to buy sake’ (37% in the UK, 30% in USA and 40% in China). Other reasons given for not consuming sake were the relatively high price (28% in UK, 28% in the USA, 24% in China), confusion about the styles (21% in UK, 24% in the USA, 48% in China) and the labels being confusing and hard to understand (19% in the UK, 18% in the USA and 35% in China). This suggests that although helpful work could be done to make labels readable to non-Japanese speakers, it needs to be accompanied by a wider understanding of sake in general, and greater confidence about the styles and categories. In China, most Kanji characters used on Sake labels are familiar - even if they are pronounced differently, and can have different nuances of meaning -but this familiarity provides limited help to many Chinese consumers when they try to buy the product without confidently understanding the styles. MUSEUM OF SAKE JOURNAL 32