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TAKING CARE OF HOTEL LAUNDRY G irbau’s innovative Complete Laundry Care service makes running an on-premise laundry simple, hassle-free and affordable. Complete Laundry Care offers the latest Girbau energy efficient washers, dryers and ironers with a fixed monthly rental that includes all service and maintenance. A rapid-response repair and maintenance service is essential to minimising downtime and maintaining service standards for hotel guests. With Girbau’s Complete Laundry Care package there are no repair bills to pay and customers are assured of the promptest response from its team of experienced factory-trained engineers. As Girbau manufactures, supplies, installs and services laundry equipment, it has rapid access to spare parts from its own warehouse. Using the latest mobile technology, it can allocate the nearest available engineer immediately after an urgent call. Because the system also informs engineers of the nature of any problem, they turn up at your laundry with the right parts for a first-time fix. “We depend on our in-house laundry to maintain our standards of customer care. If anything goes wrong, I need to know I can expect somebody here within 24 hours to fix it, says Marion Gilfoyle, owner of the Brookside Hotel in Chester. “In five years working with Girbau UK their service has been outstanding and