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ISSUE 2 l FEBRUARY 2017 in association with Hotel Buyer AWARD NOMINATION FORM INSIDE! THE AA HOUSE KEEPER OF THE YEAR AWARDS sponsored by aslotel TRAINING A NEW GENERATION Derwin College and Premier Inn are helping to train a new generation of hotel workers GUEST AMENITIES Your guest amenities are much more than just a convenience for your customers HOUSEKEEPING PROFILE We interview Sue Bell, head housekeeper at the Castle Hotel in Lincoln