Multi-Unit Franchisee Magazine Issue IV, 2012 | Page 42

D OM I N A T O R S BOTTOM LINE continued from page 38 every category—not just food and labor costs, but all non-controllable costs. Knowledge for GMs is profit growth for companies. What are you doing to take care of your employees? I always have a New Year goal-setting seminar, and mid-year we do awards. Bonus potential is available, and we have an open-door policy if a team player needs help. I feel that one-on-ones with an executive team member is always a large bonus for crew and us alike. Always take time with employees in the business