Multi-Unit Franchisee Magazine Issue IV, 2011

“ I attend the Multi-Unit Franchising Conference for a couple of reasons. First and foremost the networking with other multi-unit franchisees outside the hospitality industry and to learn best practices I can take into my organization. The content of the programming itself, relevant keynote speakers, and breakouts are invaluable. People should attend the conference for exactly the same reason I go: you have to get out of your own industry to learn best practices from other growth-minded franchisees to give you ways to fuel growth.” – Ted Torres chairman John Metz. They also discussed how they have expanded the number of units and brands they operate during the last three years, and they’re not through. The knowledge and relationships developed at the conferences have played a role in this growth. Appropriately, members chose the theme of “Empire Builders” for next year’s conference. Simply put, these are individuals who keep growing through times both good and bad. The meeting was sponsored by Tom Epstein, CEO of Franchise Payments Network; Joe Valeo, president of Capital Access Network; and Bill Wagner, CEO of Accord Management Systems. Watch for developing details at www. mufranchisee.com/2012. been going “I have for 8 years, to thethe conference and best reason to come is to meet great multi-unit franchisees. It is a great way to share ideas and best practices and build relationships with other multi-unit franchisees. It is truly one of the best conferences I have attended over these years. When I first started going, I thought I was a unique animal with multi-concepts. Then I met franchisees that had similar problems and situations that I have. We have also found several products in the Exhibit Hall we have implemented over our 50 units. I would dare to say that every single year I have come to the conference I have picked up a supplier I now do business with.” – John Metz muf4_f_boardmeeting(48-49).indd 49 2012 Multi-Unit Franchising Conference Advisory Board • Steve Adams – Pet Supplies Plus • Robert Branca Jr. – Dunkin’ Donuts, BaskinRobbins • Bob Chase – Money Mailer • Greg Cutchall –Sonic Drive-In, Famous Dave’s BBQ, Tin Star, Paradise Bakery & Cafe, Burger Star, Rock Bottom, Progressive Park, Domino’s Pizza, Twin Peaks • Sean Falk – Salsarita’s Fresh Cantina, Great American Cookies, Mrs. Fields Cookies, Pretzelmaker • Rocco Fiorentino – Swiss Farms (franchisor and operator); Eagle Tax Services (partner); 2006 Conference Chair • David and Maureen Grimaud* – Precision Tune Auto Care • Gary Grace – Supercuts; 2009 Conference Chair • William Hall* – Dairy Queen; 2008 Conference Chair • Aziz Hashim* – Popeyes, Checkers Drive-In Restaurants/Rally’s, Subway, Moe’s Southwest Grill • John Hotchkiss – Little Caesars, Firehouse Subs • Ellen Hui – Former Popeyes and Extreme Pizza franchisee (currently shopping for new brands) • Lyndon Johnson* – Church’s Chicken; 2010 Conference Chair • Ken Leese – Jackson Hewitt, Play N Trade • Tony Lutfi* – Arby’s, Church’s Chicken, Jack in the Box, Little Caesars, Sears, Sizzler (pending) • John Metz – Hurricane Grill & Wings (franchisor), Denny’s, Dairy Queen, Marriott Fairfield Inn & Suites; 2012 Conference Chair • Ron Millard* – Popeyes, Café Express (looking to franchise) • Glenn Mueller* – Domino’s Pizza • Stan Novack* – Novack Consulting; 2007 Conference Chair • David Ostrowe* – Burger King • Gary Robbins – Supercuts • Cheryl Robinson – Supercuts • Grant Simon – Great Clips, Smoothie King, T-Mobile • Charles Smithgall III – Aaron’s; 2011 Conference Chair • Ted Torres – Microtel Inn & Suites, Comfort Inn & Suites, La Quinta Inns & Suites • Ricky Warman – Genghis Grill, Papa John’s Pizza • Anil Yadav* – Jack in the Box, Denny’s, Marco’s Pizza * Not in attendance. Multi-Unit Franchisee Is s u e IV, 2011 49 9/23/11 6:25 AM

Multi-Unit Franchisee Magazine Issue IV, 2011 | Page 51