Multi-Unit Franchisee Magazine Issue IV, 2011 | Page 38

DOMINA TORS the Batista family. “They’re strong business people who helped build a strong Dunkin’ franchisee base,” he says. When Branca, whose father taught him the value of both entrepreneurship and being an employee, decided to join the Batista family operation, they began to grow more aggressively and also became a real estate development company. “I knew going in that I had my father-in-law, my wife, and her sisters as resources, and I’ve learned so much from the Dunkin’ franchisees who were my former clients,” he says. Branca attributes the success of the family to the way in which they’ve leaned on each other. “There are huge resources among these franchisees. We have our own independent franchisee association with strong educational components and other assistance. Profitability for us with this concept has been good. If you do it properly, it works,” he says. Branca, who jokes he is Italian by birth and “intensity,” went into business with the largely Portuguese family with his eyes wide open. “When people ask me about working with family, I say, ‘Know what to expect before you do it.’ I’d also remind that regardless of the business, you’re going to be with these people forever. Keeping that in perspective is most important so you don’t let business disagreements overwhelm the bigger picture.” Since Dunkin’ Donuts is largely built out in New England, except for airports and college kiosks, Branca is looking at opportunities to expand west of the Mississippi. He’s also developing an original concept “based on European tradition” that he’ll grow through franchising. “With our family resources in-house, we pretty much have everybody we need to do that now except a CPA,” he says, as he departs for the annual family vacation in the Azores. “There’ll probably be 200 DD shops represented on the flight over.” PERSONAL Key accomplishments: Father, husband, business owner. Conference held last April at the Venetian. Biggest mistake: Not leaving a full-time legal practice sooner and following my father-in-law and his family members into Dunkin’ Donuts franchising. What are you reading? Imperium b