Multi-Unit Franchisee Magazine Issue III, 2015 | Page 52

2015 MVP AWARDS

“As an officer in the military, I learned how critical
every person on the team is, and that developing
the team is what’s most important.”
into franchising.
“As an officer in the military, I learned
how critical every person on the team is,
and that developing the team is what’s
most important. It takes every person on
the team to be successful,” says Richburg,
whose 15 Sport Clips are in Little Rock,

Ark. “The other part of that is motivating
a team and helping them to understand
they shouldn’t just be looking out for
what’s best for them. The whole is better than the sum of the parts. They can
all do amazing things.”
Because of the discipline required in

the military, he understood that growing
a business takes perseverance, dedication,
and time. “I wasn’t looking for quick success. You have to stick with it through the
ups and downs, successes and failures. But
you can do it. The military has a plan, and
franchises have a plan.”

PERSONAL
Formative influences/events: The strongest influence in my life has
been my father. He would always tell me, “Remember who you are.” It was
his way of saying that your reputation is something that you must always protect, and to avoid doing anything that would call your character into question.
Key accomplishments: Sport Clips Team Leader of the Year in 2007.
Former member of the Team Leader Advisory Council, having developed one
system-wide Manager of the Year and a Rookie Manager of the Year.
Work week: I am very fortunate to have excellent store managers in place.
This gives me a lot of flexibility and allows me to be out of the office and the
stores most weekends.
What are you reading? Reviving Work Ethic: A Leader’s Guide to Ending

Entitlement and Restoring Pride in the Emerging Workforce by Eric Chester.
Best advice you ever got: An old friend who used to own Papa John’s
and Rally’s franchises told me that franchising was an excellent way to go into
business for yourself, but to make sure that the brand you select will allow you
to completely control your market. That way, you can control the strength of
the brand in that market without worrying about other operators doing something to damage it.
What’s your passion in business? I love taking young team members
with the desire to succeed and placing them in roles where they are challenged.
I believe that, when challenged, people can do amazing things. I am most
proud of those team members who began with us as coordinators or newly
licensed stylists who now lead award-winning stores.

MANAGEMENT
Business philosophy: By nature