Multi-Unit Franchisee Magazine Issue III, 2015 | Page 34

2015 MVP AWARDS BY DEBBIE SELINSKY Helping Hands D Dedication, hard work pave the road to success uring the 10 years Kevin Herman worked as a physical therapist providing home care in the Philadelphia area, he heard plenty of stories from patients about the kinds of assistance they needed—and their difficulty in finding those services. So when he heard about Senior Helpers from a friend, he was interested. “I was already working with the exact people who would benefit from what Se- 2015 MVP AWARDS Innovation Award Why do you think you were recognized with this award? For implementing a model of providing our services that was so successful it was rolled out to the entire brand. How have you raised the bar in your own company? I have shown what one office can accomplish and set this as the bar for the others. What innovations have you created and used to build your company? If I said that, the competition would be extremely happy. I will remain quiet on this one. What core values do you think helped you win this award? Dedication and hard work. How important is community involvement to you and your company? We give back as much as we can. For example, we supply free services, sometimes medical equipment. We support Alzheimer’s/dementia foundations and also honor veterans. What leadership qualities are important to you and your team? Be direct, but professional. Address issues head-on. Think outside the box and proactively. Do not dwell on mistakes. Learn from them and move on. Develop patience, as you will need it. 32 MULTI-UNIT FRANCHISEE IS S UE III, 2015 “Do not dwell on mistakes. Learn from them. Develop patience, as you will need it.” NAME: Kevin Herman TITLE: Owner, President, Senior Help Ventures NO. OF UNITS: 7 Senior Helpers AGE: 40 FAMILY: Married with 3 kids YEARS IN FRANCHISING: 8 YEARS IN CURRENT POSITION: 8