Multi-Unit Franchisee Magazine Issue III, 2013 | Page 40

2013 MVP
2013 MVP Role Model Award
For providing an example for others to follow in
franchise success
Why do you think you were recognized for the Role Model
Award? My organization and I were recognized because we just follow the
program. Our level of execution is higher than most anybody else in Aaron’s.
Someday we will be executing better than anyone in our organizations.
As a multi-unit franchisee, how have you raised the bar
within your own company? I continue to expect more of myself every
month, every year, just as I do with our associates. When I go on store
tours, I tell them they should hold me, the home office, and the franchisor to
high standards.
What innovations have you created and used to build your
company? We just follow the program. We’re not trying to reinvent the
wheel. The only thing we do more than most companies and franchisees is
compensate and reward.

What core values do you think led you to win the MVP Award?
I believe in living the Golden Rule. Do the right thing whether it makes financial
sense or not at the moment, because it always makes financial sense in the
long run.
What is the value of community involvement to you and your
company? Community involvement is huge, both at the local and international levels. We get involved in fairly significant ways with the Make-a-Wish
Foundation and the Red Cross. During the earthqu