Multi-Unit Franchisee Magazine Issue II, 2011 | Page 6

Multi-Unit Departments Chairman’s note Plan to attend and Plan to Win 6 Franchisee PuBlisher Steve Olson PresiDent It’s time for the Multi-Unit Franchising Conference! Therese Thilgen online Gary Gardner Ceo What’ online @ mufranchisee.com 8 s viCe PresiDent oPerations Columns viCe PresiDent marKeting seCurity Keeping hackers at Bay 80 Sue Logan Kimberlie Guerrieri viCe PresiDent Business DeveloPment Barbara Yelmene Business DeveloPment exeCutives Franchise networks are a favorite target Jeff Katis Lorena Leggett BY DAVID ELLIS exeCutive eDitor site seleCtion managing eDitor Double agents 82 Is your agent really working for you? BY DALE WILLERTON FinanCe Bank ability 84 Increase your odds for getting bank loans BY STEVE LEFEVER investment insights inherit the Windfall 86 Pass on your