Multi-Unit Franchisee Magazine Issue I, 2014 | Page 81

the door, landing a lease that leads to long-term success takes not only due diligence and attention to the fine print, but also the ability to balance the dual roles of franchisee and tenant, says attorney Amy Cheng, a partner with Cheng Cohen in Chicago. “As a multi-unit franchisee, you are kind of in the middle,” she says. “You have to negotiate the lease with the landlord to protect yourself, and yet you have to get the franchisor’s approval. Communicating with both parties is essential for making sure things go smoothly.” Cheng, who works with franchisors and has negotiated deals for multi-unit franchisees, says complications arise when a franchisee brings a franchisor—and the franchise agreement terms—to the table too late, resulting in a three-party negotiation. “Multi-unit franchisees often don’t think about the requirements of franchisors and getting the landlord to understand how important those requirements are up front,” she says. “If you have a good franchisee and a good location, it is always my hope that lease negotiations are not what kills the deal.” The art of leasing The level of support franchisors provide varies widely by system, size, industry, and the individual needs of franchisees, says Jim McKenna, president of McKenna Associates, a franchise consultant in Milton, Mass., and founder of The Franchise Real Estate Institute. To take advantage of a brand’s real estate expertise, he says, franchisees should take the time to learn what assistance their franchisor offers and speak with other franchisees to find out if the system delivers. When it comes to learning the ropes of site selection and lease negotiation, most larger franchisors can be invaluable in helping franchisees find the best available site. Smaller systems, with fewer resources and connections, may offer training and guidelines to identify sites and to educate new franchisees on the required lease language and brand’s site selection requirements. The f Ʌ