Multi-Unit Franchisee Magazine Issue I, 2014 | Page 4

Multi-Unit Franchiseecontents I S S UE I, 2014 MEGA COVER STORY Mega 99 12 Six multi-unit mega-stars—Don Davey, Ted Kergan, Michael Kulp, Mike Treadwell, David Griffin, and Grant Simon—dish on life, work, and the pursuit of success. BY KERRY PIPES and DEBBIE SELINSKY LISTS Mega 99 Rankings 50 Calling out the top dogs in multi-unit franchising FEATURES Creating Loyal Customers 70 Winning repeat business with top-of-the-line customer service BY EDDY GOLDBERG Negotiating Leases 78 Tips on getting the best deals for your business BY HELEN BOND 2 Multi-Unit Franchisee Is s ue III,2014 I, 2009