Multi-Unit Franchisee Magazine Issue I, 2013 | Page 76

Family Business
“We try to make a decision with multiple people involved.
As long as I’m healthy and still around, I get the final vote. I just
don’t like using it because I prefer for them to make the decisions.”
members who have worked for the company for at least a
decade and have an equal voice in decisions. Both of those
individuals, the vice president of store operations and the director of administrative services, have been with the company
for many years, says Perez. “I have nurtured them and helped
them grow. They know how I think. They know what’s good
for the business and what’s not.”
Astrachan says that many of the strongest family-run enterprises have an active and involved board of directors willing to speak openly and directly. “The most effective people
are willing to tell you the truth, even if you might not want
to hear the truth. They have