Multi-Unit Franchisee Magazine Issue I, 2013 | Page 40

MEGA reconnect By Kerry Pipes He’s #1! Passion fuels Domino’s largest, most innovative franchisee T o Glenn Mueller, franchising at its core is a partnership. And as the largest single franchisee in the Domino’s Pizza system at 135 units, he’s a great partner to have. When we last visited with Mueller in late 2010, he told us how he and his team had not only weathered the massive Hurricane Katrina—which affected many of his Gulf Coast Domino’s stores—but how he had reopened stores within days to take care of his team members and the people in the communities they served. Beyond his compassion and relentless drive, it’s difficult to write about Mueller without acknowledging his unending pursuit of innovation. For example, those insulated bags that keep your pizza steaming hot while it makes its way to your house? Courtesy of Mueller and his team. And those illuminated portable car-top signs? You Name: Glenn Mueller Title: Chief Excellence Officer Company: RPM Pizza, LLC No. of units by brand: 135 Age: 57 Family: Married 35 years, 5 children Years in franchising: 31 Years in current position: 31 in the Domino’s business; going on 10 as majority owner. 38 Multi-Unit Franchisee Is s ue I, 2013