Multi-Unit Franchisee Magazine Issue I, 2013 | Page 4

Multi-Unit Franchiseecontents I S S UE I , 2013 COVER STORY MEGA Big-Time Operators 18 Six multi-unit stars—Don Copus, David Grimaud, Tony Lutfi, Tom McDonald, Glenn Mueller, and Kelly Saxton—share their lives, work, and secrets of success. BY KERRY PIPES & HELEN BOND LISTS Mega 99 54 Blood, sweat, and cheers for these top multi-unit franchisees! FEATURES Know When To Fold ’Em 60 Losing units: What are your options to stop the bleeding? BY EDDY GOLDBERG Family Dynamics 68 Three families succeed in franchising where many have failed. BY MICHELE CHANDLER 2 Multi-Unit Franchisee Is s ue III,2013 I, 2009