MPRAMPSumy mar 2016 | Page 3

MainPower is one of 29 electricity distributors or ‘lines companies’ in New Zealand who are responsible for the power lines and distribution networks in local areas. Purpose Stakeholders MainPower’s Asset Management Plan (AMP) is an annual document that provides information on asset management processes and practices with a specific focus on service targets and the development, maintenance and replacement plans for our assets. The plan provides our customers and stakeholders with insight and explanation on how we intend to provide electricity distribution services to our customers over the next ten years. Assessing the interests of our stakeholders assists us in defining our asset management targets and objectives. The ownership of MainPower is held in trust by the MainPower Trust on behalf of the community and customers of the region. Our key stakeholders include: The AMP demonstrates our alignment with best practice asset management processes and compliance with the Commerce Act, Electricity Distribution Information Disclosure Determination 2012. The information in the AMP aims to ensure that MainPower continues to deliver a level of service to customers in a safe, reliable and economically efficient manner that meets the expectations of stakeholders. Ensuring that our level of service meets customer expectations is consistent with our overall corporate strategic objectives. CONNECTED CUSTOMERS COMMUNITY Recipients of our services including residential, small to medium business, large users, rural (farming) and individually managed customers. Connected customers are also preference shareholders. People within the distribution area that are affected by our network either in use or during installation and maintenance. STAKEHOLDERS PARTNERS Customers with an interest in the operation of our organisation including the MainPower Trust, government and regulators, representative groups, regional councils, contractors/suppliers, property developers, and the media. Customers in the electricity supply chain that help meet our connected customers’ needs including Transpower, electricity retailers, other distributors, electrical contractors, and alternative technology providers. Consultation with our stakeholders has identified expectations and key interests in respect to asset management, which includes safety of staff, contractors and the public; compliance with legislative and regulatory requirements; service quality which includes reliability, power quality and customer service; prudent risk management; and efficiency and effectiveness in our network operations and planning.