More to Death Edition3 2014 | Page 48

Which is why Camra is credited as the most successful single-issue consumer campaign of all time. In economists’ jargon, economies of scale have been trumped by economies of scope (choice). Is it possible that Britain’s independent undertakers might buck economic orthodoxy in the same way as the micro-brewers and chase off the purveyors of keg funerals? They have a lot going for them. Like the microbrewers they can compete on price with the consolidated undertakers. Better still, so people want something better, something ethical.. incompetent and greedy are the consolidated undertakers that indie undertakers are universally cheaper. It’s absurd! Because indies are passionate business owners, they are prepared to work incredibly hard. They offer a service which is of and for their community. They offer a quality of personal service which is everything a funeral shopper could want. Personal service does not fit profitably into scale production operations.