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MyGeneration• Thursday, Sept. 12, 2019 Page 3
How Medicare covers ambulance services for seniors
your Medicare supplemental policy (if
you have one), will need to pay the re-
maining 20 percent.
If you have a Medicare Advantage
Plan, it must cover the same services
as original Medicare, and may offer
some additional transportation services.
You’ll need to check with your plan for
details.
Dear Savvy Senior,
How does Medicare cover ambulance services? About three months
ago, I took an ambulance to the hospital emergency room because I
rarely drive anymore, and I just received a $1,100 bill from the am-
bulance company.
Surprised Senior
Dear Surprised,
This is a Medicare issue that confuses
many seniors. Yes, Medicare does cov-
ers emergency ambulance services and,
in limited cases, non-emergency ambu-
lance services too, but only when they’re
deemed medically necessary and rea-
sonable. So, what does that means?
First, it means that your medical
condition must be serious enough that
you need an ambulance to transport
you safely to a hospital or other facil-
ity where you receive care that Medicare
covers.
If a car or taxi could transport you
without endangering your health, Medi-
care won’t pay. For example, Medicare
probably won’t pay for an ambulance to
take someone with a simple arm frac-
ture to a hospital. But if he or she goes
into shock, or is prone to internal bleed-
ing, ambulance transport may be medi-
cally necessary to ensure the patient’s
safety on the way. The details make a
difference.
Second, the ambulance must take
you to the nearest appropriate facility,
meaning the closest hospital, critical ac-
cess hospital, skilled nursing facility or
dialysis facility generally equipped to
provide the services your illness or in-
jury requires.
It also means that the facility must
have a physician or physician specialist
available to treat your condition. Thus,
Medicare may pay for an ambulance to
take you to a more distant hospital if,
for example, you are seriously burned,
and the nearest hospital doesn’t have
burn unit.
Similarly, if you live in a rural area
where the nearest hospital equipped
to treat you is a two-hour drive away,
Medicare will pay. But if you want an
ambulance to take you to a more distant
hospital because the doctor you prefer
has staff privileges there, expect to pay
a greater share of the bill. Medicare will
cover the cost of ambulance transport
to the nearest appropriate facility and
no more.
Non-Emergency Situations
In limited cases, Medicare will also
cover non-emergency ambulance ser-
vices if such transportation is needed to
treat or diagnose your health condition
and the use of any other transportation
method could endanger your health.
Not having another means of transpor-
tation is not suffi cient for Medicare to
pay for services.
Some examples here are if you need
transportation to get dialysis or if you
are staying in a skilled nursing facility
and require medical care. In these cas-
es, a doctor’s order may be required to
prove that use of an ambulance is medi-
cally necessary.
Ambulance Costs
The cost for ambulance services can
vary from several hundred to several
thousand dollars depending on where
you live and how far you’re transported.
Under original Medicare, Part B pays
80 percent of the Medicare-approved
amounts for ambulance rides. You, or
How to Appeal
If an ambulance company bills you
for services after Medicare denies pay-
ment, but you think the ride was medi-
cally necessary, you can appeal (see
Medicare.gov/claims-appeals). Often,
a lack of information about a person’s
condition or need for services leads to
denials.
If you need some help contact your
State Health Insurance Assistance Pro-
gram (SHIP), which has counselors that
can help you fi le an appeal for free. To
locate your local SHIP, visit ShiptaCen-
ter.org or call 877-839-2675.
For more information on this topic,
call Medicare at 800-633-4227 and ask
them to mail you a copy of the “Medi-
care Coverage of Ambulance Services”
booklet, or you can see it online at
Medicare.gov/Pubs/pdf/11021-Medi-
care-Coverage-of-Ambulance-Services.
pdf.
Send your senior questions to: Savvy
Senior, P.O. Box 5443, Norman, OK
73070, or visit SavvySenior.org. Jim
Miller is a contributor to the NBC Today
show and author of “The Savvy Senior”
book.
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