MODERN BUSINESS
customer experience and an
associated set of values that enable
people to share a bigger picture
than the business unit agendas of
their siloed counterparts.
Share the Reality
Second is an adaptive and
emotionally intelligent style of
leadership that minimises the
protective and defensive behaviours
that stifle open challenging
and feedback. In a volatile and
disruptive world it is essential to
create a culture where people share
the reality, not avoid and deny.
Share the Air
Third is the sharing of ideas,
opportunities and breakthroughs
that rarely come from inside
silos, but instead from people
with diverse skills, styles and
experiences. New technologies
are a brilliant way to add even more
oxygen so that people really share
the air.
Share the Load
Fourth is resource allocation, which
means joint prioritising and a
principle that Think One Team call
‘One person accountable, multiple
people responsible’. This provides
the authority to lead and the
responsibility to engage with and
support colleagues, and it’s a key
to sharing the load across complex
challenges.
One team means connecting not
demolishing
Share the Wins and Losses
The fifth and final practice is
about instilling a way to celebrate
and learn. The open organisation
instils an operating rhythm that
encourages and supports people to
debrief, learn and adapt together.
The five shares highlight that it’s not
the silos that are guilty, but rather
the leaders who keep their experts
in silos to protect a way of working
that is not sustainable in a complex
and fast changing world.
These five practices or ‘five shares’
form the framework for the Think
One Team change leadership
method, and they provide a model
(shown in the diagram) that is very
useful for team leaders to connect
their teams across the traditional
‘divides’.
Think Silos
Think One Team
Pursue own agendas
Avoid and deny
Stifle communication
Protect your own turf
Play I win you lose
Share the big picture
Share the reality
Share the air
Share the load
Share the wins and losses
Graham Winter is an Australian
psychologist and best-selling author of
Think One Team, The 90 day plan that
engages employees, connects silos and
transforms organisations.
www.thinkoneteam.com
March 2016
ModernBusiness
53