Modern Business Magazine January 2016 | Page 20

MODERN HR Cross-cultural conversations in the workplace, ‘Walking the talk’ By Holona and Trish Lui C globalised workforce it does need to happen at some stage in the board room with senior leadership teams and on the shop floor. However, while awareness of its importance is growing, the conversation is by no means universal and for some businesses it is easier than others while in others, it doesn’t feature at all. However with an increasingly mobile For multi-national global organisations, export/import focused trading companies and Aid organisations the conversation and the need is obvious. The more proactive organisations invest resources, precious time and training into upskilling their staff with cultural ultural Diversity is increasingly becoming a more explicit conversation in the work place. It will continue to grow throughout 2016 and beyond. awareness and inter-cultural communications skills. They have specific human resources policies on diversity and designate events such as a global diversity week, company-wide national cultural diversity days or single workplace celebrations that embrace the cultural diversity of their staff. But what of smaller businesses and organisations? What can they do to increase staff members’ insight into different cultural perspectives of their colleagues, customers and