Modern Business Magazine February 2016 | Page 7

MODERN BUSINESS Apple knows within months their competition will be copying their product innovations, so they innovate fast and have the Apple iPhone 5, 6, and 7 well underway by the time they have launched the Apple 4 iPhone. If Apple knows this and they are a multi-billion dollar company then there a reason for it and you should too. 6 Are you a selling or relationship building organisation? Consumers hate being sold to. They have seen it all and have inbuilt radar to run away from anyone who tries any of those old worn out sales and advertising techniques. People hate to be sold to yet love to buy. The only thing they love to do more than buy is buying from someone they like and trust. So develop all your marketing strategies around creating the preconditions for building systems that make it so consumer gravitates toward you and your business naturally through not only employing the above strategies but also not making selling your prime goal. Relationship building must be your priority and so build systems to automate this. Sales can then happen effortlessly. The best companies in the world do this without you, the consumer, even being aware of it. There are a thousand ways to do this, but the best way is to look for your customer and nurture them way before you intend to sell them anything at all. 7 Are you a one-night stand business? Never build your business around a single transaction or single product. If you do this then business long-term success becomes impossible. Think about natural consumer behaviour. Normally one purchase leads to another. Are you ready to help your customer with the next natural purchase? How many times have you been into a business when you say to yourself, these people should also offer xx or yy? Its obvious but many businesses miss this completely and lose multiple profit opportunities. 8 Is your business your laboratory? Often I get asked will this product or advert campaign work. Answer = no one knows for sure and sometimes common sense dos not prevail. Many great products or services were turned down or rejected by common sense yet turned out to be a blockbuster in the real market. A small relatively inexpensive test will do amazing things. It allows you with complete freedom to try some new things take some risks and succeed or fail fast and learn from it. Its through failure we find success. This is as true in marketing as it is in science. It’s a legitimate scientific approach to finding breakthroughs. Whatever marketing decision you are contemplating, test them and those that fail discard, those that work expand rapidly and then innovate and tests again. 9 Are your business projections realistic? Sounds obvious again I know but I have seen so many business plans and models that just are doomed before the start. Business owners/managers make unrealistic projections and assumptions, based on what they think is possible, not what I is actually possible. This is like setting out to sea without a proper map and rations to sustain life. Why this happens is due to not enough research and testing of assumptions prior to using these assumptions to move forward with a project. This is fatal. If you see a failed business it’s almost guaranteed the assumptions made in the first place were over estimated. 10 Is your organisational marketing skill cutting edge? I don’t care what business you are in, unless you contain or acquire first rate marketing skills with the organisation, you will underperform or simply fail to keep up with your competition. The world is an ever rapidly changing place and knowing how to adjust and move with these changes will keep you alive and strong as business organism but it requires a very st