Minotaur Software Aug.2014 | Page 39

H e c o nc lu d ed t ha t , “nothing came close for the price and value Minotaur offered. Most of the viable competitors with comparable functionality were 8 to 10 times more expensive than Minotaur ERP…the success of Minotaur’s solution has been further enhanced by their superior technical support. The support team at Minotaur all have longevity and industry experience which we all know is critical in support staff.” “The amazing system stability has allowed us to keep our customer service level very high enabling us to compete in an environment of corporate giants”. The Result Win went live with the new version of the system in the fall of 2008 with no problems or issues. Greg was very positive about their implementation and explained the company’s excellent results from using Minotaur ERP. Minotaur’s inventory planning functionality was, “instrumental in helping Win Chemicals dramatically reduce our inventory while increasing our cash flow.” When Minotaur announced its current GUI-based version which is based on the leading edge technology Microsoft .NET framework in 2007, Win Chemicals was one of the first in line to upgrade. Minotaur worked with Greg to establish a fully functional test environment that enabled Win Chemicals staff to test all aspects of Minotaur’s upgraded system. “This provided an avenue to ensure any issues were addressed before going live and gave us absolute confidence in the upgrade conversion”. Greg knew this approach was essential to ensure a smooth transition to the new version and to the overall success of the project. “Minotaur was very supportive in all aspects of the project and went that extra mile which you don’t normally see in small business IT providers”. 37 37