Military Review English Edition March-April 2015 | Page 38

are often given freedom to suggest effective ways to communicate difficult, controversial, or complex points, whether orally or in written products, such as journal articles. The organization is the client, not the commander. This is an important philosophical point that comes from watching some SAs go about this task the wrong way. Perhaps, they developed especially pretty or elaborate PowerPoint presentations and designs for the commander’s use only or wrote speeches that, if spoken, would have been self-promoting for the commander (and indirectly the SA). However, those SAs ignored the needs of the organization. Successful SAs know that once the commander has finished speaking, no matter to which audience, the staff must act on the message. The audience and the headquarters staff will each want the slides, so the slides and associated notes pages must be self-explanatory. Special Assistant as Special Projects Officer I served in several CAGs where we were tasked to lead some form of strategic review or change effort for the headquarters. The advantage of having CAGs is their ability to operate outside of the normal all-consuming staff churn to tackle tough challenges and organizational needs that are otherwise overcome by ordinary events. CAGs can serve as internal think tanks, conducting important or independent research on complex topics that fall outside the staff ’s jurisdiction or exceed the abilities of the staff to tackle, or as special projects teams, free to explore creative and innovative solutions to current or future challenges. Most projects I worked on involved implementing and managing organizational change. Change is a major part of organizational life, and keeping pace with the ever-changing strategic environment is hard. Commanders often look to their CAGs to conduct research and contribute ideas that may spur redesign of processes, systems, and structures in their commands. Depending on the task, these can include preparing analytical white papers, studying emerging doctrine, developing concepts, contributing to staff planning, preparing senior leader communications, and engaging with subject matter experts outside the military, such as those in academia and think tanks. Such projects can 36 be interesting and professionally rewarding, although they can also be demanding and frustrating at times, especially if a study must be close-hold and nonreleasable due to sensitivities. CAGs may also be involved if a headquarters employs an outside consultant (from within the Department of Defense, other government agency, academia, or private enterprise) to assist with a wide-scale transformati