Military Review English Edition March-April 2015 | Page 36

only associated with four-star headquarters, these ad hoc teams have proliferated down to staff directors at three- and two-star-officer level or equivalent civilian levels in response to requirements. In my observations, senior field grade officers are frequently called upon to join CAGs without a clear understanding of what the role entails beyond being ready to provide “whatever the boss needs.”1 Moreover, some SAs are transients, temporarily assigned for a year or less to gain exposure to the senior leadership environment while awaiting their next assignment, potentially as battalion or brigade commanders. Thus, many SAs learn enough about their particular responsibilities to succeed but do not always gain the broader perspective of what capabilities CAGs can offer to Army leaders. I served as an SA to various commanders of service component, joint, and combined commands for 10 years, and led action groups for five of those years. Those assignments were tremendously rewarding and allowed me to see first-hand how several general officers and equivalent-level civilians perceived their environment, engaged with stakeholders, made decisions, formulated and communicated their vision, and ultimately accomplished their missions (with varied levels of success). It was eye-opening how differently each commander operated, including the degree to which things at the senior levels got done through informal means—for instance, through collaboration and negotiation—rather than formally through the military bureaucracy. Performing the duties of an SA can sometimes have the feel of walking on eggshells. The job has a learning curve that is uncomfortably steep. Tasks like speechwriting, ghostwriting, special projects, and internal consulting are generally highly sensitive and fraught with procedural and cultural challenges that could put unwary SAs in untenable positions within the headquarters. Completing assigned tasks is always the easy part. The hard part is ensuring that CAGs remain helpful conduits of information and are effective in getting nonroutine things done between staffs and leadership while not being viewed as duplicating staff responsibilities and roles. The purpose of this article is to introduce and summarize four common duties that SAs perform. These are, based on my experiences as a speechwriter, ghostwriter, special projects officer, internal consultant, and commander’s archivist. I offer these perspectives for both SAs and the leaders they will serve. I present these views 34 knowing the sensitivities involved in even defining the roles of CAGs and SAs, but I have become convinced that it is better to be more transparent about the expectations rather than less.2 After all, CAGs are emerging as commonplace within U.S. military organizations. Special Assistant as Speechwriter When asked by nonmilitary people what I did as an SA, I usually responded “speechwriter,” as it is the one duty that requires the least amount of explanation. Commanders spend a lot of time communicating orally and in writing with a wide range of internal and external stakeholders through speeches, papers, presentations, and video (such as scripted messages for American Forces Network spots). Only a portion of these engagements fall into the purview of public affairs, hence speechwriters tend to be needed. Very little in the way of one’s standard career path prepares officers to serve in the capacity of speechwriter. The style of writing is different—from technical to narrative—but that is largely a matter of skill and practice, a competency that can be developed and improved. Being successful as a military speechwriter involves being able to write in the voice of the commander. Consequently, a relationship must exist between the leader and the speechwriter that fosters success. Relationships should be direct, and empathy is critical. A successful speechwriter develops and sustains a strong and direct one-on-one relationship with his or her senior leader built on empathy, which is defined as “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another.”3 The SA and leader must be synchronized with each other if the former is to be effective in providing speeches and products that are in the voi