Military Review English Edition July-August 2016 | Page 12

Promote a culture that fosters great leadership and management Communicate a shared vision and organizational strategy Optimize your processes and supporting informationtechnology systems Organize to achieve your goals Track costs and make resourceand risk-informed decisions Improved outcomes Routinely assess and benchmark your performance (Graphic from AR 5-1, Management of Army Business Operations) Figure. The Army Management Framework impetus comes from the need to assure a perpetually skeptical American media and Congress that the Army is truly a good steward of the money provided. However, there are some promising signs. The Command and General Staff College at Fort Leavenworth, Kansas, offered a 2016 spring elective called “Leading and Managing High Performing Organizations,” and the Army Management Staff College is pursuing modifications to its curriculum to include more coverage of traditional management- and business-operations topics. Additionally, as the demands of long-term conflict ease, more Army officers are electing to attend graduate education in management and business.4 Also, the program of continued education for Army general officers and senior executive service members includes short seminars at leading graduate business schools. Army Management Framework Perhaps most encouragingly, with the publication of Army Regulation 5-1, Management of Army Business Operations, in November 2015, a useful framework has been approved for the application of management techniques in Army organizations (see figure).5 The Army Management Framework (AMF) is neither absolute nor immutable. It will undoubtedly change as the understanding of what is required for success advances. But, it provides a conceptual model that relates best Army management practices that, when paired with great leadership, have consistently proven to result in improved outcomes. 10 Significantly, the AMF is not just applicable to the institutional force. Its principles have repeatedly proven their value to operational formations as well. Today, the six tenets of the AMF, referenced in the figure, are used in many Army organizations, driving increased levels of performance. What makes up these tenets of the AMF and how have Army organizations found them useful? The remainder of this article will address each tenet to answer those questions. Promote a culture that fosters great leadership and management. Because of its pervasive influence, the first tenet appropriately addresses culture. To employ the elements of effective management, Army culture must value it. However, this is not a universally accepted attribute in the Army today. By way of illustration, imagine the reaction if a division commander, attempting to pay a compliment to one of his battalion commanders, publicly exclaimed, “Smith, you are the best damn manager in this division!” How might Smith feel? What is likely is that his or her fellow battalion commanders would silently say to themselves, “I’m glad he didn’t say that about me!” The impact of such institutional aversion to being a labeled a good manager vice leader is evident in the previously discussed 2016 Army Management Staff College survey. Students often cited a culture that does not value business acumen as a primary reason why they felt professionally unprepared for that domain.6 What are some of the tangible manifestations of a culture that does not value management in our Army today? We will discuss a few below. July-August 2016  MILITARY REVIEW