Milestones 2019 2019 | Page 17

has been uploaded to the Alberta Municipal Data Sharing Partnership, ensuring parity with our municipal neighbours. Each member of this team works diligently to address ratepayer concerns in a timely and appropriate manner. Of the nearly 700 action requests submitted by residents in 2018, 84% were cleared. This represents an average of three action requests addressed each work day. Action requests are typically unbudgeted items that Transportation and Infrastructure works to dovetail into other projects and operations. Residents are thanked for their patience and cooperation as this work is conducted, and are reminded that limits to the annual for Transportation and Infrastructure, it becomes increasingly difficult to assess or resolve issues when they become embellished or exaggerated. All MD vehicles and equipment are GPS-equipped, enabling crews to quickly confirm — or rule out — any given issue. With these occurrences, however, the department must work to filter out mere wants from urgent needs, which itself strains already limited resources. When residents are succinct and factual in their requests, crews can be more efficient in their response. In its many roles and responsibilities, this vital department strives to preserve, enhance and develop the MD’s extensive municipal infrastructure. budget and resources of this department may factor into completion timelines. While customer service is a paramount consideration 17 Water and Utilities The numbers below indicate monthly distribution flows in cubic meters for the four Lesser Slave River communities. POPLAR LANE SMITH FLATBUSH CANYON CREEK MONTHS 2017 2018 2017 2018 2017 2018 2017 2018 January February March April May June July August September October November December 2,415 2,287 3,966 4,155 155 106 10,462 9,595 2,140 2,057 4,008 4,131 128 88 7,859 8,525 2,285 2,283 4,292 3,946 129 120 8,811 10,332 2,187 2,031 3,636 4,018 140 139 8,930 9,050 2,681 3,004 5,333 5,723 207 210 11,104 13,234 2,815 2,696 4,064 4,785 216 189 13,079 12,278 2,665 2,866 4,271 4,790 180 164 11,432 12,445 2,778 3,019 4,135 4,055 133 166 10,598 11,895 2,567 2,289 4,000 3,310 153 120 9,344 10,392 2,320 2,230 3,746 3,606 155 126 9,778 10,569 2,231 1,977 3,443 3,605 114 119 8,975 9,835 2,255 2,115 3,741 3,663 126 122 9,491 10,530 29,339 28,854 48,635 49,787 1,836 1,699 119,863 128,680 TOTAL