In Conversation With
Your Company is known for quality products. What
steps have you taken to produce “Zero Defect
Products”?
We have our Quality policy and steps comprise of the
following denominators:
1. We understand the importance of quality and the base of
our quality policy is hidden in the phrase; “The cost is long
forgotten but the Quality is remembered for ever”.
2. The philosophy of our company is to become a partner
and not only the supplier of our customer. Each supply
we make to our customer is the beginning of a long-term
relationship, which contributes to the growth of each
company.
3. We are a team of qualified Engineers having specialized
experience in Hydraulics, Machine Tools& Automation;
including Designing, Development and Manufacturing to
offer the best possible quality of products.
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B usiness
products. Manufacturing of high-performance cutting-edge
technology Machine Tools and Systems is one of the largest
business segments of CRANE-BEL, and the following are the
main factors of success of our industry:
1. Our company philosophy, of becoming a partner and
not remaining only the supplier of our customer, is the
main factor of the success of our company. Each supply
we make to our customer is the beginning of a long-term
relationship, which contributes to the growth of each
company.
2. Full dedication and Adaptation of High technology
products& choosing the best solutions for every customer.
3. Regular R & D and Innovations for having an edge over the
competitors’ products.
4. We believe that there is no substitute for quality and
there is no excuse for the product which does not meet
the customers’ requirement.
4. We work together with our customers in all fields to make
their Plant, Machines and Systems more productive and
reliable. 5. Our main consideration has always been to deliver high
quality Machine Tools in tightly scheduled environment at
a competitive price.
5. We do not permit any defect. Whether it is raw material,
manufacturing process or the Brought outs. 6. We support the needs of Design Engineers and the
Maintenance Engineers with the products that meet
the specification requirements, in accordance to the
functional needs of the customers.
6. We concentrate our full efforts and expertise in the most
important aspects like Design, Manufacturing of Critical
Components, Assembly, Quality Control and Testing.
7. We have the quality certification of ISO 9001:2000 for
Design, Manufacture & Supply of Machine Tools, Hydraulic
Machines, and Equipment, Automation Systems, Hydraulic
Cylinders, Accumulators, Oil Filtration Systems, Power-
Packs and Related Parts & Accessories.
8. We would like to mention here that we are a quality
conscious company, manufacturing our products under
stringent tolerances and standards and we work together
with our customers in all fields to make their Plant,
Machines and Systems more productive and reliable.
As a result of it we have been awarded by the National
Award - 2006 of Quality products for the manufacturing
of Outstanding Quality Machine Tools, instituted by
Government of India.
How are your products different from any other
manufacturers and what are the factors of success of
your industry?
We use latest and the best available technology in our
39 | january-february 2019 |
7. With the theme of winning ideas and products for the
industry, Crane-Bel promotes the Pro-Active Maintenance
concept which increases the life of machines and
equipment and Automation for increasing the productivity
of the plant and machines of the customers.
8. We have a policy of considering the customer as our
business partner and help customer at all the stages for
increasing the productivity and maximizing the efficiency
through innovation, to allow him to grow faster.
9. We use latest technology in the products to the benefit
of the customers and manufacture the Machines,
Systems and Equipment as per the individual Customer’s
requirements.
10. We strictly follow the honest business practices and our
customers are fully satisfied with ourafter sales services.
11. We provide the total systems, from concept through
design, manufacturing, testing, supply, installation,
commissioning and proudly stand behindour each
product.
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