MDA JAN-FEB 2019 JAN-FEB 2019 | Page 39

In Conversation With Your Company is known for quality products. What steps have you taken to produce “Zero Defect Products”? We have our Quality policy and steps comprise of the following denominators: 1. We understand the importance of quality and the base of our quality policy is hidden in the phrase; “The cost is long forgotten but the Quality is remembered for ever”. 2. The philosophy of our company is to become a partner and not only the supplier of our customer. Each supply we make to our customer is the beginning of a long-term relationship, which contributes to the growth of each company. 3. We are a team of qualified Engineers having specialized experience in Hydraulics, Machine Tools& Automation; including Designing, Development and Manufacturing to offer the best possible quality of products. GHM edia B usiness products. Manufacturing of high-performance cutting-edge technology Machine Tools and Systems is one of the largest business segments of CRANE-BEL, and the following are the main factors of success of our industry: 1. Our company philosophy, of becoming a partner and not remaining only the supplier of our customer, is the main factor of the success of our company. Each supply we make to our customer is the beginning of a long-term relationship, which contributes to the growth of each company. 2. Full dedication and Adaptation of High technology products& choosing the best solutions for every customer. 3. Regular R & D and Innovations for having an edge over the competitors’ products. 4. We believe that there is no substitute for quality and there is no excuse for the product which does not meet the customers’ requirement. 4. We work together with our customers in all fields to make their Plant, Machines and Systems more productive and reliable. 5. Our main consideration has always been to deliver high quality Machine Tools in tightly scheduled environment at a competitive price. 5. We do not permit any defect. Whether it is raw material, manufacturing process or the Brought outs. 6. We support the needs of Design Engineers and the Maintenance Engineers with the products that meet the specification requirements, in accordance to the functional needs of the customers. 6. We concentrate our full efforts and expertise in the most important aspects like Design, Manufacturing of Critical Components, Assembly, Quality Control and Testing. 7. We have the quality certification of ISO 9001:2000 for Design, Manufacture & Supply of Machine Tools, Hydraulic Machines, and Equipment, Automation Systems, Hydraulic Cylinders, Accumulators, Oil Filtration Systems, Power- Packs and Related Parts & Accessories. 8. We would like to mention here that we are a quality conscious company, manufacturing our products under stringent tolerances and standards and we work together with our customers in all fields to make their Plant, Machines and Systems more productive and reliable. As a result of it we have been awarded by the National Award - 2006 of Quality products for the manufacturing of Outstanding Quality Machine Tools, instituted by Government of India. How are your products different from any other manufacturers and what are the factors of success of your industry? We use latest and the best available technology in our 39 | january-february 2019 | 7. With the theme of winning ideas and products for the industry, Crane-Bel promotes the Pro-Active Maintenance concept which increases the life of machines and equipment and Automation for increasing the productivity of the plant and machines of the customers. 8. We have a policy of considering the customer as our business partner and help customer at all the stages for increasing the productivity and maximizing the efficiency through innovation, to allow him to grow faster. 9. We use latest technology in the products to the benefit of the customers and manufacture the Machines, Systems and Equipment as per the individual Customer’s requirements. 10. We strictly follow the honest business practices and our customers are fully satisfied with ourafter sales services. 11. We provide the total systems, from concept through design, manufacturing, testing, supply, installation, commissioning and proudly stand behindour each product. Global MDA Journal Global MDA Journal