Marketing Trendz Volume 22 July/August Edition 2017 | Page 12

sales promotion & events MARQUEE MOMENTS Arrowhead Towne Center amps up its programming with song and play Since opening over two decades ago, Arrowhead Towne Center (Glendale, USA) has held its annual spring concert series for members of the community. While similar to the entertainment offerings from other shopping destinations, the series helps tie together the center’s own amphitheater programming. A longtime iconic feature, the outdoor space serves as host to a string of special events throughout the year. Thanks to a two-year old renovation, depending on the weather, standard attendance is anywhere between 350 and 500 people, with a handful of regulars showing up early to claim their spot. Along with special retail offers, the center’s team hands concertgoers free branded beach balls and Frisbees to play with as a way to pump up the crowd each week. Mostly promoted via digital and social channels, this year’s initial concert series e-mail blast garnered a click-thru rate of 27 percent (compared to an average rate of eight percent). Introducing readers to the upcoming line-up, the e-mail blast earned an impressive 74-percent increase. In addition to filling inboxes, Facebook posts for "...new landscaping, trendy dining options, comfortable seating, patio misters and heaters, and a fresh look and feel for enhanced concert going." The amphiteater has created a new gathering place for the community. PAGE : 12 the series reached 87,000 paid and organic followers, with just under 1,000 likes and 86 shares. With two primary goals for amphitheater activation, namely to improve the shopping experience