MARKETING AFRICA ISSUE 12/16 | Page 66

billion while our profits have gone from 800 million to five billion shillings. This growth wouldn’t have been possible without the IPO. The stock market floatation was the fundamental difference between where we were and where our competitors are. It was also a question of looking at what’s happening globally with WPP, Omnicom and IPG. WPP own about 3,000 companies globally and they buy about 30 to 40 companies every year. This was the blueprint to follow. Frank: How do you keep your feet on the ground? How do you keep working hard despite being a billionaire and soon a dollar billionaire? Bharat: It’s a relevant question with many of us being entrepreneurs. You’ll understand this when I say that I didn’t start one day and say I want to become a billionaire. Neither did I start a business. I started an advertising agency with my vision and dream being to create an agency that spreads tentacles across Africa. I wanted to grow the business that would outlive my person. It wasn’t about making money. The money comes as an incidental to doing a good job - it wasn’t the main goal or objective. Even today, it’s not the goal to make money despite the fact that we are a listed company with shareholders who require the delivery of profits; the focus is about growth and delivery of quality work to the clients we serve. Of course you have to run a profitable business but the objective is more about the growth and the quality of work. Every entrepreneur will relate to that. If there’s an opportunity you need to grab it and do it very well. Frank: People talk about the culture of agencies as the core driver of growth. You’ve spoken about scale, what culture have you built around your business that keeps them growing and keeps them focused? Bharat: Scanad has its own culture which was initially the pride of being a Kenyan agency and now about being an African agency. We have a very successful operation in Uganda, Tanzania, Rwanda and Ghana and it’s about being local based with global thinking. Scanad has always been strongly an African culture oriented and driven agency. Frank: You’ve bought out some of the major advertising brands in the country including Ogilvy, McCann and others. What philosophy drives you when buying and managing a business? Bharat: There aren’t any emotions from past dealings driving me to buy these businesses it’s mainly about growth objectives for Scanad. Frank: Tell us about Nigeria, this was one market you failed to penetrate into. Bharat: Yes this in one of those ‘‘ It is important that you be able to add value, volume and sales to your client in whatever proposal or idea you give them. If you fail to add these you are history. If you can add these then you will be a star.’’ 64 MAL 12/16 ISSUE ‘‘ It’s important to remain focused, involved, and close to your people especially those that have helped you get to where you’ve got to.’’ times that I probably should have been more humble. Our success perhaps gave us an air of arrogance and when we visited agencies in Nigeria and saw that we were much more sophisticated in terms of quality, creativity and other aspects we figured we would steamroll over them. One major lesson I learnt is that you need to understand the dynamics and the lay of the land in whichever new market you are going into. You can’t go into a new market guns blazing. It’s like how the South Africans came into Kenya. They assumed they knew better how to do things and came with an attitude of we know better and we’ll tell you how to run things here. The next thing they knew is that they went running back home beaten with tails between their legs. It was the same thing with our Nigerian debacle. You need to understand the markets, create suitable relationships, and make the clients see and feel that you’ll provide value for their money. We are also less protective of our industries here in Kenya. If the Nigerians came and set up their businesses here we wouldn’t really be bothered and try to sabotage them. For instance Aliko Dangote is bringing his cement factory and he has received all the necessary clearance necessary. We wouldn’t