MARKETING AFRICA ISSUE 12/16 | Page 46

CLOUD COMPUTING MARKETING IN INTERNET OF THINGS ERA By Patrick Kabuchi I nternet of Things (IoT) is no longer a fancy buzzword, but a reality for enterprises in search of ingenious ways to stay ahead of the pack. It’s the interconnectivity between ‘Things’; in other words, the linking among devices and people via wireless network means to facilitate seamless sharing of information. It’s a remarkable technological evolution that’s changing the way we perceive and interact with objects as well as people around us, in our daily lives. Gartner, a renowned technology research firm, forecasts that there will be 20.8 billion connected things in use globally by 2020. Furthermore, 2016 will see an estimated 5.4 million new things being connected on daily basis. IoT is already with us; from smart refrigerators which can automatically order for supplies, to wearable devices for monitoring our health, just to name a few. How Will IoT Impact Marketing? While there are many ways in which IoT is influencing the way we do business, it will be an immense ‘‘Gartner, a renowned technology research firm, forecasts that there will be 20.8 billion connected things in use globally by 2020. Furthermore, 2016 will see an estimated 5.4 million new things being connected on daily basis. IoT is already with us; from smart refrigerators which can automatically order for supplies, to wearable devices for monitoring our health, just to name a few.’’ 44 MAL 12/16 ISSUE boost to marketing efforts of modern day enterprises. It provides the requisite tools to answer fundamental questions about consumer trends: what, when, how, where and why purchases are made. Thus, a whole new world of opportunities is being unveiled for marketers and any firm that ignores the looming wave of IoT will do so at its own peril. Some of the ways in which IoT will transform marketing include: Location-based Marketing The use of bluetooth beacons as a marketing tool targeting mobile device users, enables businesses to advertise their offerings to potential customers in proximity. Once a beacon signal is picked up by a shopper’s mobile device, businesses in vicinity and their products become visible. Consequently, this enhances buyers’ experience by providing easy access to information on availability of merchandise they intend to purchase.