MARKETING AFRICA ISSUE 12/16 | Page 40

MEDIA SCENE THE DIGITAL ECONOMY By Dominic Malan O ne can feel and experience that state of disruption, that we are currently experiencing as you arrive at an airport and you experience the chaos of the traditional taxi driver shouting out his unique pricing and destination offers at a crowd of travellers that have just disembarked from their journey, not realizing that their chants fall upon deaf ears as small little tech company called UBER has just taken the hassle out of commuting. The existing TAXI model is now ‘‘We now live in the EXPERIENCE + TRUST realm where consumer experiences are shared via social media and garner trust from peer to peer endorsement vs the credibility of advertising stories. ” 38 MAL 12/16 ISSUE redundant and a tech firm that does not even own a car is possibly now the world’s largest commuted taxi business. Disruption will continue and it is amazing to see global businesses adapting to the pace of this change. It is confidently estimated that the pace of change over the next 15 months, will supersede the change experienced over the past 3 years. Globalization and convergence is driving this change with convergence accelerating the point of engagement closer to the point of purchase. It is estimated that smartphone usage will double to 2.6bn handsets by 2019, Mobile ad spend will increase 3x to 200bn USD by 2019, Video ad spend will increase 4X to 36bn USD by 2018 and ecommerce will double in size to 2,6 trillion USD by 2018. Organizations that are not harnessing this and using the state of disruption will inevitably die a very quick death. With this level of change, those in the communications business are reinventing the way they leverage this trend and Dentsu Aegis Network, have organized themselves in such a way that offers clients access to liquid talent across a number of functional capabilities within communications (Media, Digital Media, Experiential, Content, Sponsorship, search etc.). The idea is to move into an era of using cross functional capabilities to solve complex client challenges and deliver media solutions that drive business outcomes. We have moved from a “RULES” culture that for centuries used books and manuscripts (Bible, Kuran) to learn from, this migrated quickly in the 80’s into a world where the golden age of advertising educated and told consumers about product benefits and features, this worked well as people were relatively advertising illiterate, the current times are vastly different. We now live in the EXPERIENCE + TRUST realm where consumer experiences are shared via social media and garner trust from peer to peer endorsement vs the credibility of advertising stories. The world has moved from Business