MARKETING AFRICA ISSUE 12/16 | Page 23

This does not only affect FMCGs, it affects Services and Governments Too You may think that the bandit economy only affects the fast moving consumer goods only. It also affects durables like we saw in the case where a Cabinet Secretary’s car was registered as a lorry attracting low taxes when it was actually a Range Rover SUV. In services we have illegal connections for water, cable TV, electricity and many other services. For electricity there is also theft of transformer oil that is known for its potency in cooking some delicacies without losing its color. This results to blackouts that are costly to the economy in terms of lost productivity, security breaches, unwanted pregnancies and deaths in hospitals. We also have employees of service industries moonlighting to offer their ‘‘ We also have employees of service industries moonlighting to offer their kind of services to the market at a lower charge.’’ I have explained earlier that one of the strategies being used is to re-brand so that the product has more security features that are harder to copy. kind of services to the market at a lower charge. You can also choose our upcoming Power Workshop on The Bandit Economy in Naivasha this August to sharpen your knowledge about the high costs of the menace. The counties and central government also lose a lot of taxes to corruption and evasion by bandits and own staff. What to do: If You Stay Stagnant you Get Shot As the military and Strategy saying goes if you stay stagnant you get shot. You should always do something about the situation at hand and here even doing nothing is something. There is also the use of ICT platforms and promotional codes that consumers can use to win raffles or to identify genuine products. Creating consumer awareness about product safety and features is recommended. Boniface Ngahu is a seasoned marketing research expert and runs the Talking Point column in Marketing Africa magazine. He is the Marketing Director of SBO Research. You can commune with him on this or related matters via email at: BNgahu@ sboresearch.co.ke, or follow him on Twitter @bngahu