Marin Arts & Culture MAC_Feb_Mar-18 | Page 22

was New George’s. Hard rock, reggae, and underground (the Faultline) vs. blues and jazz-rock (George’s). Burkhart’s target demographic was the 21 to 27-year-old crowd. The clean-cut Burkhart was often chided by the property owners: “You don’t look like your clientele.” “If I did,”he retorted, “You wouldn’t have rented to me.” An odd bit of counterintuition, Burkhart has gleaned in his years in the business, is that the scruffier the patron, the least likely they are to cause a problem. The straight- laced customers on the other hand… As for the musicians he was able to hire? A joy and a challenge. With what he could afford to pay, he either caught them on the way up or the way down. The most challenging aspect of nightclub ownership? You are a litigious target. The one example he gives is a “slip and fall” that didn’t even happen on his premises. The plaintiff, who fell in the mall 100 yards away, sued Burkhart for $150,000, later reducing his claim to $2,500. Fed up with the bogus nature of the demand, Burkhart paid his lawyers $15,000 to win the suit rather than give one dime to the meretricious claimant. After five years in the nightclub business and a firm resolution never again to venture on the ownership side, Burkhart went back to college. He received a degree in Journalism from SF State. Graduating with honors, he was recognized for his talent in writing by being nominated for a Hearst Journalism Award. When Burkhart left the night club business, he landed a plum bartender position at the Lark Creek Inn where he worked from 1996 to 2000, learning the difference between a restaurant and a bar. The chief difference: in the restaurant bar the customer is always right. A totally different 22 Marin Arts & Culture dynamic than the nightclub business. those seven percent that people really want to hear about.” It’s not surprising Burkhart is a student of alcoholic spirits. History in all manners is his passion. As a result, he’s done exhaustive research on politics and liquor. Did you know the early suffragette movement for women’s right to vote sprang out of women’s fight to bring about Prohibition? They wanted to control their own destiny by controlling the abuse they suffered at the hands of their drunk husbands. Research shows the sheer volume of alcoholic beverages consumed in the 1700’s and 1800’s was staggering. Some fun observations Burkhart has made about the business deal with the psychology of the patrons. There are the married women who come in with their recently divorced girlfriends. Burkhart calls the married woman the “wing-woman.” She’s the one helping the divorcee looking to get back into circulation, forgetting from time to time, that she is the helpmate and not out to meet someone herself. The secret to writing his column is the anonymity of his presence. What are the gems Burkhart picked up along the way? Money doesn’t make people happier. He gives the example of a periodic patron who comes in with two attractive women, buys a $650 bottle of wine, drinks one glass and gives the rest to the staff. The miserable, sad fellow takes little or no joy in what he does. Money alone doesn’t make people any happier. Burkhart’s first stab at writing was to pitch a book about bartending to a publisher who turned it down. The publisher offered an alternative idea, knowledge cards about wine and spirits. The book idea resurfaced again but morphed into a column. “In the SF papers, I read columns based on the bar and cabbie business. Both were ghostwritten, clearly by writers who didn’t know what they were talking about. That inspired me. I pitched a column about really being behind the bar, it took off, and here I am 10 years later.” “I always say I only write about seven percent of my customers. Ninety-three percent are well behaved, have a good time, and there’s never a problem. But it’s Burkhart also notices the guys who make the wrong move or says the wrong thing and wonders why nothing happens. Or conversely, if the woman has already pre-selected him, there’s very little he can do or say - short of the truly outrageous - which will be a discouragement. Burkhart also notes it is more difficult to meet people when women are out in packs. Sometimes there will be 4 to 6 women together which might make it more difficult to strike up a conversation with one of the group. He gives kudos to the single woman who will come out on her own. But Burkhart cautions, “Men aren’t always honest.” It could be about their marital status, or what they do for a living. The final analysis from Burkhart? People are people. The amount of money you make, the education that you have or where you live, is not the thing which determines whether you’re a good person or not. Jeff Burkhart’s observations are keen, insightful and perceptive. Most of all they’re told from a perspective of wisdom, humor, and understanding which makes his weekly Barfly column a must read.